Property Billing Specialist

Brown & Brown; Atlanta (GA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401k

Student loan assistance

Tuition reimbursement

Mental health services

Paid time off

Job summary

Brown & Brown's Risk Solutions team in Atlanta, GA is seeking a Property Billing Specialist to own billing, accounting, and operational administration for complex Property accounts. You will coordinate with Brokers, Risk Analysts, Billing, Accounting, carriers, and clients to resolve issues and keep account teams informed.

The role requires strong Excel skills, 2–4 years of bookkeeping or related experience, and a focus on accuracy, deadlines, and process improvement.

Qualifications

• 2–4 years of bookkeeping or accounting experience.
• Proficient in Excel (pivot tables, VLOOKUP) and basic accounting principles.
• Ability to manage multiple projects and meet deadlines under pressure.
• Strong analytical, critical-thinking and problem-solving skills.
• Experience with billing workflows and office software.

Responsibilities

• Review billing instructions for completeness and accuracy and submit billing requests.
• Maintain accurate information in Smartsheet and ensure items are coded correctly.
• Deliver invoices to clients and track payments with Receivables team.
• Support timely payments by coordinating with Payables and responding to inquiries.
• Resolve billing issues during renewal periods and beyond, including discrepancies.
• Provide status updates to account teams and support billing operations.
• Develop and maintain billing procedures and templates.
• Follow up with carriers for binding documentation and deliver policies.

Skills

Bookkeeping experience

Multitasking

Analytical thinking

Problem solving

Attention to detail

Education

Associate's degree in Finance/Accounting

Tools

Excel

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown's Risk Solutions team is looking for a Property Billing Specialist to join the National Property Practice in Atlanta, GA.

The Property Billing Specialist serves as the account owner for billing, accounting, and operational administration on complex Property accounts. This role serves as a primary liaison between Brokers, Risk Analysts, Billing, Accounting, carriers, and clients, helping coordinate the billing process, resolve issues, and keep account teams informed.

Essential Duties and Functions:

• Review billing instructions for completeness and accuracy and submit billing requests to the Billing team.
• Maintain accurate information in Smartsheet and ensure items are coded correctly in the system.
• Deliver invoices to clients and track payments received, partnering with the Receivables team to ensure funds are properly applied.
• Work with the Payables team to support timely payments to markets, respond to payment inquiries, request extensions as needed, and keep clients informed of timing and outstanding payments.
• Resolve accounting and billing issues during and outside of the renewal process, including invoice discrepancies, missing carrier documentation, unapplied cash, and billing corrections.
• Provide status updates to account teams and handle operational administration in support of the Property practice.
• Develop and maintain billing procedures and templates.
• Follow up with carriers for binding documentation, including policies. Conduct the initial policy check upon receipt and deliver policies to clients.
• Perform other duties as assigned to support billing operations.

Qualifications:

Required

• Associate's degree, with Finance, Accounting, or a related field preferred, or 2-4 years of relevant experience.
• Proven bookkeeping experience.
• Ability to manage multiple projects independently and meet deadlines under pressure.
• Strong critical-thinking, analytical, and problem-solving skills.
• Advanced proficiency in Excel, including formulas, pivot tables, and VLOOKUP.
• Solid understanding of accounting principles and billing workflows.

Preferred

• Experience or knowledge in commercial insurance operations, brokerage support, premium accounting, invoicing, or complex billing.
• Strong analytical, organizational, and communication skills with strong attention to detail.
• Experience with agency-management, document-management, or workflow systems.
• Complex commercial Property brokerage or carrier experience.
• Familiarity with AI agents and demonstrated skills around process improvement.

Teammate Benefits & Total Well-Being

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".