Billing Specialist

Brown & Brown, Inc.; Daytona Beach (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Benefits: Medical/Rx, Dental, V

Life Insurance and Disability

401k and Student Loan Assistance

Tuition Reimbursement

Job summary

Brown & Brown, Inc. is seeking a Billing Specialist to join our team. The role involves preparing and processing customer invoices, reviewing billing details for accuracy, maintaining supporting documentation, and assisting with related accounting tasks.

Collaborate with Accounting, Operations, and customer-facing teams to resolve billing issues and support month-end close. Requires two years of billing or AR experience and proficiency with Word and Excel.

Qualifications

• Two years of billing, accounts receivable, or accounting experience.
• High school diploma or G.E.D. certificate.
• Strong attention to detail and accuracy in data entry.
• Strong written and oral communication skills.
• Proficiency with Microsoft Word and Excel.
• Ability to manage deadlines and maintain confidentiality.
• Able to communicate billing and numerical information clearly to customers.
• Comfortable with office environment and team collaboration.

Responsibilities

• Prepare and process customer invoices accurately and within established deadlines.
• Review customer information, service details, rates, and supporting documentation before issuing invoices.
• Distribute invoices and completed reports according to customer requirements.
• Research and resolve billing discrepancies, rejected invoices, and customer questions.
• Process credit memos, rebills, and billing adjustments with appropriate documentation and approval.
• Maintain accurate billing records and organized supporting documentation.
• Assist with billing reconciliations, month-end close activities, and management reports.
• Collaborate with Accounting, Operations, and customer-facing teams to resolve billing issues.
• Identify recurring billing issues and recommend process improvements.
• Perform other duties as assigned.

Skills

Billing experience

Accounts receivable

Data entry accuracy

Attention to detail

Communication skills

Deadline management

Confidentiality

Keyboard proficiency

Education

Associate degree in Accounting

High school diploma

G.E.D.

Tools

Workday Financials

MyConnect

Excel

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. MPAXX is looking for a Billing Specialist to join our growing team. IMPAXX is a Medicare compliance company supporting the Property/Casualty industry, with a focus on workers' compensation and liability claim settlements involving bodily injury. We provide nationwide settlement and compliance solutions designed to help clients resolve claims more efficiently, maintain compliance, and manage settlement costs. Core services include Medicare Set-Aside arrangements, MSA administration, lien resolution, structured settlements, and Mandatory Insurer Reporting.

The Billing Specialist prepares and processes customer invoices for completed services, reviews billing information for accuracy, maintains supporting documentation, resolves billing discrepancies, and assists with related accounting and clerical functions. The position has no direct reports and requires no travel or driving for business.

Responsibilities include but are not limited to:

• Prepare and process customer invoices accurately and within established deadlines.
• Review customer information, service details, rates, and supporting documentation before issuing invoices.
• Distribute invoices and completed reports according to customer requirements.
• Research and resolve billing discrepancies, rejected invoices, and customer questions.
• Process credit memos, rebills, and billing adjustments with appropriate documentation and approval.
• Maintain accurate billing records and organized supporting documentation.
• Assist with billing reconciliations, month‑end close activities, and management reports.
• Collaborate with Accounting, Operations, and customer‑facing teams to resolve billing issues.
• Identify recurring billing issues and recommend process improvements.
• Perform other duties as assigned.

Qualifications

• High school diploma or G.E.D. certificate.
• Two years of billing, accounts receivable, or accounting experience, or an equivalent combination of education and experience.
• Strong attention to detail and accuracy, including proficiency with alphabetic and numeric data entry.
• Strong written and oral communication skills.
• Ability to calculate figures, research discrepancies, identify causes, and follow issues through resolution.
• Strong working knowledge of Microsoft Word and Excel.
• Ability to prioritize work, manage deadlines, and use time efficiently.
• Ability to communicate billing and numerical information clearly and professionally to customers and teammates at all levels of the organization.
• Ability to maintain confidentiality and handle customer and company information responsibly.
• Speech and hearing sufficient for in‑person and telephone communication for seven to eight hours per day.
• Vision sufficient to use computer monitors for seven to eight hours per day.
• Manual dexterity and upper‑body range of motion sufficient to use a keyboard, mouse, and telephone for seven to eight hours per day.
• Ability to sit and/or stand at a workstation for seven to eight hours per day.
• Ability to work in an office environment with low to moderate noise levels and manage a moderate level of job‑related stress.

Preferred Qualifications

• Associate degree in Accounting, Finance, Business, or a related field.
• Experience with Workday Financials and MyConnect.

Teammate Benefits & Total Well-Being

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself". We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates - not employees, and leaders - not managers. Everything we do is about the greater "WE" - never "me". While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission - always doing what is best for our customers. Brown & Brown and its affiliates maintain an internal recruiting team responsible for filling open roles posted to the public.