Property Assistant

Newdestinyhousing; New York, Northern (NY, KY); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short disability

PTO and paid holidays

401(k)

Job summary

New Destiny Housing is seeking a Property Assistant to support daily operations across its properties. The role provides general office support to the Property Management Department and may include special projects.

The ideal candidate has administrative and property management experience, comfort with property management software, and the ability to work independently to meet deadlines. Travel across the five boroughs is required, with Spanish language skills preferred.

Qualifications

• Experience in administrative and property management background preferred.
• Experience using property management software preferred.
• Ability to work independently on deadline-driven tasks.
• Experience working with diverse populations; trauma-informed care preferred.
• Excellent communication and problem-solving skills.
• Position mostly in person; travel across five boroughs required.
• Bi-lingual in Spanish preferred.

Responsibilities

• Mail out monthly rent bills, late rent notices and other correspondence.
• Provide attorneys and residents with updated rent ledgers.
• Assist residents with requests (leases, ledgers, rent payments, etc.).
• Update vacancy, repairs and other reports as needed.
• Assist in maintaining the waiting list and send applications.
• Follow up with tenant complaints and help resolve issues.
• Provide support with answering emails and phone calls.
• Backup support in creating work orders and coordinating with vendors.
• Travel to all sites monthly to collect rent checks and signed leases.
• Other tasks as needed.

Skills

Administrative experience

Property management

Travel readiness

Bilingual Spanish (preferred)

Excellent communication

Tools

Property management software

Job description

New Destiny’s mission is to end the cycle of domestic violence and homelessness for low-income families and individuals by developing and connecting them to safe, permanent, affordable housing and services. To achieve its mission, New Destiny builds and manages housing with on-site services; offers innovative programs that assist survivors in finding and retaining affordable housing; and works to expand access to permanent housing resources for survivors. New Destiny is the largest provider of supportive housing for domestic violence survivors in New York and is a leading advocate in the effort to obtain the resources needed to end family homelessness in New York City.

Job Purpose

The Property Assistant supports the daily operations of all New Destiny Housing’s properties. This position provides general office support to the Property Management Department. The primary responsibility is to perform all administrative duties and provide additional support with special projects as needed.

Duties and Responsibilities

• Mail out monthly rent bills, late rent notices, and other correspondence.
• Provide attorneys and residents with updated rent ledgers.
• Assist residents with requests (i.e. copies of leases, ledgers, rent payments, shelter verifications, etc.).
• Update the Vacancy, Repairs and other reports as needed.
• Assist in maintaining the waiting list for potential residents to help fill vacancies and send out applications.
• Follow up with tenant complaints and assist in bringing the matter to a resolution.
• Provide support with answering emails and phone calls
• Provide backup support in creating work orders and communicating with vendors.
• Travel to all sites monthly to pick up rent checks, signed leases, and other administrative duties.
• Other tasks as needed.

Qualifications

• Experience in administrative and property management background is preferred.
• Experience using property management software is preferred.
• Ability to work independently on deadline-driven tasks.
• Experience working with diverse populations. An understanding of trauma-informed care practices preferred.
• Excellent communication skills and problem solving.
• Position is mostly in person with some flexibility. Travel throughout the five boroughs is required.
• Bi-lingual in Spanish preferred.

Salary for this position is $50,000. This is a full-time position with a benefits package including medical, dental, vision, short disability, PTO paid holidays and 401(k). EOE

New Destiny is an equal opportunity employer and committed to diversity.

Impact

11

supportive housing projects with 432 units for domestic violence survivors developed

140

units of affordable housing for domestic violence survivors in development

100

Nearly 100% of domestic violence survivors stably housed and 99% violence free in 2025

1454

adults and children received on‑site services in our supportive housing buildings in 2025

1091

domestic violence survivors housed by Housing Access and Stability Services in the 5 boroughs