Case Manager – The Morris (The Bronx)

Newdestinyhousing; New York, Northern (NY, KY); Hybrid; USD 51,000 - 63,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short disability

PTO and paid holidays

401(k)

Job summary

New Destiny Housing is seeking a full-time Case Manager to provide on-site services at the Morris location in the Bronx. You will support families by connecting them to housing resources, health services, and educational activities, reporting to the Program Director.

The role requires 2 late nights per week and a commitment to trauma-informed care. Fluency in Spanish/English is highly preferred and prior experience with homeless families is a plus.

Qualifications

• Bachelor’s degree required; BSW or BA/S in Psychology/Sociology/Early Education preferred.
• Knowledge of Bronx-area services.
• 2–4 years of direct service experience preferred.
• Experience helping individuals access housing stability, health, and food resources.
• Bilingual Spanish/English strongly preferred.

Responsibilities

• Provide comprehensive case management services to a caseload of 20-25 tenants, including counseling services, crisis intervention, and other appropriate supportive services.
• Develop programming and activities in collaboration with the Program Director and the families.
• Work with tenants on caseload to create and implement annual wellness plans to meet individual goals.
• Conduct annual assessments with tenants to assess stability and ongoing social service needs.
• Plan and implement age-appropriate therapeutic activities for children.
• Research, organize and implement afterschool programming and occasional weekend activities.
• Build connections in the community and provide referrals to stabilizing community programming, including recreational activities, mental health services, physical health services, employment enhancement services, etc.

Skills

Empathetic

Organized

Bilingual Spanish/English

Education

Bachelor’s degree

BSW or BA/S in Psychology/Sociology/Early Education preferred

Job description

New Destiny’s mission is to end the cycle of domestic violence and homelessness for low-income families and individuals by developing and connecting them to safe, permanent, affordable housing and services. To achieve its mission, New Destiny builds and manages housing with on-site services; offers innovative programs that assist survivors in finding and retaining affordable housing; and works to expand access to permanent housing resources for survivors. New Destiny is the largest provider of supportive housing for domestic violence survivors in New York and is a leading advocate in the effort to obtain the resources needed to end family homelessness in New York City.

Job Purpose

New Destiny is seeking to hire a full-time Case Manager to provide regular on-site services at the Morris location. The Morris is a 39-unit affordable residence in the Bronx with studio, 1, 2 and 3-bedroom apartments for low-income individuals and families, with half of the units reserved for homeless families coming directly from the domestic violence shelters. The Case Manager will work with the Program Director and Senior Case Manager to maintain and grow a robust program focusing on fostering family stability by connecting families to resources; maintaining a violence free environment and helping children thrive emotionally, physically, and academically. This is a full-time position requiring two late nights a week (e.g., 11:00 am to 7:00 pm). The Case Manager will report directly to the Program Director.

Duties and Responsibilities

Case Management Responsibilities:

• Provide comprehensive case management services to a caseload of 20-25 tenants, including counseling services, crisis intervention, and other appropriate supportive services.
• Develop programming and activities in collaboration with the Program Director and the families.
• Work with tenants on caseload to create and implement annual wellness plans to meet individual goals.
• Conduct annual assessments with tenants to assess stability and ongoing social service needs. Plan and implement age-appropriate therapeutic activities for children.
• Research, organize and implement afterschool programming and occasional weekend activities.
• Build connections in the community and provide referrals to stabilizing community programming, including recreational activities, mental health services, physical health services, employment enhancement services, etc.
• Work with families to follow-up with schools, clinics, and other providers where appropriate.
• Contribute to the program database of borough-specific and city-wide educational and recreational programs.
• Maintain a strong relationship with New Destiny Housing’s Housing Stability Services team members who are providing Health and Wellness and Financial Coaching on-site to tenants. This includes following up with referrals and assisting with connection to services.

Administrative Responsibilities:

• Attend weekly supervision meetings with the Program Director.
• Enter all tenant contacts and group work into ECM on a regular basis.
• Collect and maintain information on children and families (report cards, skills evaluation, surveys, etc.).
• Conduct monthly meetings and case conferences with Family Support Program staff. Maintain up-to-date case files and ensure all data is inputted into the case management database.
• Contribute to the development of best practices for the Family Support Program.
• Work with volunteers and interns to enrich youth and family events.
• Other duties as assigned by the Program Director.

Qualifications

• Bachelor’s degree required. A BSW or BA/S in the areas of Psychology, Sociology, Early Education preferred.
• Must have knowledge of services in the Bronx.
• A minimum of 2 to 4 years of direct service experience preferred.
• Knowledge and experience assisting individuals to access resources in the areas of housing stability, health &mental health, and food security.
• Proven track record in engaging children and adults who have experienced homelessness and domestic violence preferred.
• Able and willing to work independently and in partnership with the program director.
• Ability to be empathetic, creative, and resourceful.
• Experience with trauma-informed care preferred.
• The ideal candidate is a person who is highly organized, flexible, and resourceful. Strong written and oral communication skills, computer literacy and sound judgment.
• Bilingual Spanish/English strongly preferred.

$57,000 a year with competitive benefits. This is a full-time position with a benefits package including medical, dental, vision, short disability, PTO paid holidays and 401(k). EOE

New Destiny is an equal opportunity employer and committed to diversity. Survivors of domestic violence and people who have experienced housing instability are encouraged to apply.

Impact

11

supportive housing projects with 432 units for domestic violence survivors developed

140

units of affordable housing for domestic violence survivors in development

100

Nearly 100% of domestic violence survivors stably housed and 99% violence free in 2025

1454

adults and children received on‑site services in our supportive housing buildings in 2025

1091

domestic violence survivors housed by Housing Access and Stability Services in the 5 boroughs