Property Assessments & Records Specialist

Canyon-County; Johnson Development (NC); On-site; USD 25,000 - 29,000; Full time

Job summary

Canyon County is seeking a Customer Service Specialist to provide effective customer service, assist with property assessment information, and maintain records documentation. The role includes handling inquiries, processing applications, and supporting research under the supervision of the Business Manager.

The position requires strong clerical and customer service skills, ability to manage multiple tasks, and adherence to county policies and safety practices. DOE compensation is listed per hour.

Qualifications

• Evaluate and analyze customer needs to provide exceptional service.
• Perform multiple tasks, manage interruptions, and complete tasks promptly.
• Explain regulatory compliance issues related to the Department’s function.
• Respond courteously to inquiries, even under stress.
• Operate standard office equipment and PC applications relevant to duties.
• Maintain records efficiently and accurately.

Responsibilities

• Answer incoming calls and greet walk-in customers; research documents for customers.
• Process mail and prepare outgoing mailings; handle document filing and verification.
• Update and maintain address, assessment, and ownership records; assist with forms and change requests.
• Provide public information on property assessments and related applications; follow county policies.

Skills

Customer needs analysis

Multitasking

Regulatory compliance explanation

Courteous customer service

Office equipment operation

Record keeping

Education

High School or GED equivalency

Business coursework (clerical/secretarial)

Job description

Canyon County is seeking a Customer Service Specialist to provide effective customer service, assist with property assessment information, and maintain records documentation. The role includes handling inquiries, processing applications, and supporting research under the supervision of the Business Manager.

The position requires strong clerical and customer service skills, ability to manage multiple tasks, and adherence to county policies and safety practices. DOE compensation is listed per hour.