Property Admin & Tenant Services Specialist

JBG SMITH; Springfield (VA); On-site; USD 33,062 - 34,440; Full time

Job summary

JBG SMITH is seeking an administrative support professional in Springfield, VA to assist property management and engineering teams with day-to-day office operations. You will greet visitors, answer calls, manage tickets, prepare reports, and help maintain contracts and invoices.

The role requires organizational skills, strong communication, and the ability to work independently in a fast-paced environment. Flexible, professional, and customer-focused candidates are encouraged to apply.

Qualifications

• High School diploma or equivalent and 2+ years’ office experience.
• Advanced Microsoft Word, Outlook, and Excel skills.
• Ability to learn internal accounting and other software packages.

Responsibilities

• Act as the initial point of contact for visitors and contractors.
• Answer calls, help resolve problems, and deliver messages to the appropriate person(s).
• Greet and direct tenants, clients, and visitors in professional and friendly manner.
• Manage the electronic work ticket system and prepare reports.

Skills

Customer service

Organizational skills

Analytical skills

Communication skills

multitasking

Self-starter

Education

Bachelor’s degree preferred

High School diploma or equivalent

Tools

Microsoft Word

Outlook

Excel

Job description

JBG SMITH is seeking an administrative support professional in Springfield, VA to assist property management and engineering teams with day-to-day office operations. You will greet visitors, answer calls, manage tickets, prepare reports, and help maintain contracts and invoices.

The role requires organizational skills, strong communication, and the ability to work independently in a fast-paced environment. Flexible, professional, and customer-focused candidates are encouraged to apply.