Property Management Assistant

SVN - Toomey Property Advisors; Mobile (AL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Company parties

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Competitive salary

Access to professional development opportunities

Job summary

SVN - Toomey Property Advisors in Mobile, Alabama is seeking a reliable and organized Property Management Assistant to support daily operations. This role involves coordinating tenant communication, managing maintenance requests, and assisting with lease renewals. The ideal candidate will have strong communication skills and a keen attention to detail. This is a full-time position within a supportive team environment, focusing on efficient property management and tenant satisfaction.

Qualifications

• Property management experience preferred, but not required.

Responsibilities

• Serve as main tenant contact for service issues and questions.
• Coordinate maintenance requests and communicate status updates.
• Manage lease renewals and track responses.
• Assist with delinquency follow-up and payment plans.
• Handle behavior complaints and issue lease violation notices.
• Communicate inspections and routine services to residents.
• Support move-in and move-out inspections.
• Maintain accurate resident records in internal systems.
• Support Section 8 compliance and recertifications.
• Provide administrative support to Portfolio Managers.

Skills

Strong communication and customer service skills

Excellent organization and attention to detail

Ability to multitask and stay on schedule

Proficiency with Microsoft Office or Google Workspace

Tools

Property management software

Job description

Benefits

• Company parties
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Competitive salary
• Access to professional development opportunities
• Health, dental, and vision benefits, plus paid time off
• Opportunity to work with a collaborative and supportive team environment

Company Overview

SVN International Corp. is a leading commercial real estate brokerage firm, with over 200 franchise offices across the country. We specialize in sales, leasing, property management, and facilities maintenance. Known for our inclusiveness and transparent processes, SVN leverages our Shared Value Network to drive demand through shared fee incentives and strong marketing platforms. SVN is committed to fostering collaboration, creating an environment where our teams succeed both individually and collectively.

Property Management Assistant

We are seeking a reliable, organized Property Management Assistant to support daily operations across our property portfolio. This role will assist with tenant communication, maintenance coordination, office administration, and record keeping.

Responsibilities

• Serve as main tenant contact after move‑in for service issues, complaints, questions, and community rules.
• Coordinate maintenance requests with the Maintenance Coordinator and Maintenance Director and communicate status updates to residents.
• Manage lease renewals: send renewal offers, track responses, coordinate pricing and terms, and update the system with new lease details.
• Assist with delinquency follow‑up and payment plans in partnership with the Accounting Assistant and Portfolio Managers.
• Handle behavior and noise complaints, issue lease violation notices, and support eviction coordination (downloading reports, submitting to attorneys, documenting the file).
• Communicate inspections, pest control, and routine services to residents via email, portal, and posted notices.
• Complete or support move‑in and move‑out inspections as needed and ensure notes, photos, and charges are properly documented.
• Maintain accurate resident records, notes, and tasks in Buildium and other internal systems.
• Support Section 8 compliance, including recertifications, inspection follow‑up, and rent increase requests.
• Provide general administrative support to Portfolio Managers (owner updates prep, reports, scheduling, and follow‑ups).

Qualifications

• Strong communication and customer service skills.
• Excellent organization and attention to detail.
• Ability to multitask and stay on schedule.
• Proficiency with Microsoft Office or Google Workspace.
• Property management experience preferred, but not required.

Preferred Qualifications

• Experience with property management software.
• Familiarity with leasing, maintenance coordination, or bookkeeping.

Work Environment

Full‑time position.

SVN International Corp., 1309 Beacon St, Suite 300, Brookline, MA 02446