Property Admin & Tenant Services Associate

Jones Lang LaSalle Incorporated; McLean (VA); On-site; USD 62,000 - 72,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking a Property Associate in McLean, VA to serve as the primary administrative contact for an Office property or portfolio, handling accounting support, tenant relations and customer service.

The role is entry-level with on-site schedule, a Bachelor's degree in Business, Real Estate, or related field, and 1-2 years of office experience in real estate or customer service.

Qualifications

• Bachelor's degree in Business, Real Estate, Communications, or related field.
• 1-2 years of work experience in an office environment, preferably in commercial real estate or property management.
• 1-2 years of work experience in a customer service or customer-facing position.
• Strong written and verbal communication skills.
• Excellent organizational skills with ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Responsibilities

• Provide exceptional customer service to tenants by responding to inquiries, processing service requests, and coordinating resolution of maintenance issues.
• Support property management team with administrative tasks including data entry, document preparation, and maintenance of property records and databases.
• Process Accounts Payable (AP) and Accounts Receivable (AR), certificates of insurance (COIs), code invoices and complete other financial tasks.
• Assist with vendor coordination and work order management to ensure timely completion of maintenance and repair activities.
• Help prepare monthly reports, financial summaries, and property performance updates for senior management and clients.
• Support lease administration activities including tenant move-in processes, document filing, and communication coordination.
• Assist with tenant events, building communications, and community engagement initiatives to enhance tenant experience.
• Provide backup support for reception duties, mail distribution, and general office operations as needed.

Skills

Customer service

Communication skills

Data entry

Organization

Education

Bachelor's degree in Business, Real Estate, Communications, or related field

Job description

Jones Lang LaSalle Incorporated (JLL) is seeking a Property Associate in McLean, VA to serve as the primary administrative contact for an Office property or portfolio, handling accounting support, tenant relations and customer service.

The role is entry-level with on-site schedule, a Bachelor's degree in Business, Real Estate, or related field, and 1-2 years of office experience in real estate or customer service.