Property Adjuster II

Erie Insurance; Leesburg (VA); Remote; USD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking company that prioritizes service and employee satisfaction. This remote position involves exercising independent judgment in managing property claims, conducting investigations, and negotiating settlements. Ideal candidates will have a strong background in claims handling and excellent organizational skills. Enjoy an extensive benefits package including health coverage, a pension plan, and career development opportunities. If you are ready to make a difference and grow your career in a supportive environment, this role is perfect for you.

Benefits

Health, prescription, dental, and vision benefits

Pension plan

401(k) with contribution match

Paid time off

Tuition reimbursement program

Company car and equipment

Paid volunteer hours

Well-being programs

Qualifications

• 5+ years of claims handling experience or equivalent required.
• Willingness to obtain and maintain required licenses.

Responsibilities

• Conduct investigations and inspections of damage within assigned territory.
• Negotiate claims with plaintiff attorneys when necessary.

Skills

Claims Handling

Investigation Skills

Negotiation Skills

Time Management

Organization Skills

Education

High School Diploma or GED

Bachelor’s Degree

Tools

Personal Protective Equipment (PPE)

Job description

Benefits That Go Beyond The Basics

We strive to be Above all in Service to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days, and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Exercises independent discretion or judgment in handling all types of property claims. Also assists or acts on behalf of the claims supervisor when required.

• This is a remote, work from home position in Virginia
• The selected candidate will ideally live in Fairfax, Loudoun County and/or surrounding areas
• The hiring manager will also consider candidates for Property Adjuster I. Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications.
• A company car and equipment to work from home will be provided
• Good time management and organization skills preferred
• Ability to drive/travel regularly within the assigned territory

Duties and Responsibilities

• Conducts investigations, interviews, and inspects damage, driving to site of damage within assigned territory or other if required. Prepares estimates, makes recommendation, and handles coverage questions, and litigation.
• Sets and maintains reserves, reviews reports and related materials, directs experts, determines coverage and claim value, issues or declines payment, and negotiates claims with plaintiff attorneys when necessary.
• Documents claim files and submits report for closure.
• Recognizes subrogation situations and initiates appropriate action.
• Services assigned territory and brings assigned claims to conclusion.
• Interacts with Agents and district sales managers on matters of mutual concern.
• Assists claims supervisor or acts on his/her behalf, including representing the company at legal proceedings, as required.
• Completes industry-related training programs and continues to attend training programs to remain informed on policy changes, interpretation or new legislation.
• Assists in training of new claims adjusters.
• Participates on Catastrophe Team when required.

The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

Capabilities

• Values Diversity
• Nimble Learning
• Self-Development
• Customer Focus
• Information Management Skills
• Job-Specific Knowledge
• Ensures Accountability
• Decision Quality

Qualifications

Minimum Educational and Experience Requirements

• High School Diploma or GED and five years of claims handling experience, or equivalent required; or
• Bachelor’s Degree and two years of claims handling experience, or equivalent required.

Additional Experience

• Incumbent must live in territory assigned unless a change is approved by the company.
• Position requires the incumbent to serve on Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.

Designations and/or Licenses

• Willingness to obtain and maintain any required licenses.
• Successful completion of Associate in Claims (AIC) program preferred.
• Valid driver's license and good driving record required.

Physical Requirements

• Use of Personal Protective Equipment (PPE) is required for this role.
• Ability to move over 50 lbs using lifting aide equipment; Often (20-50%)
• Climbing/accessing heights; Moderate (30-40%)
• Driving; Frequent (50-80%)
• Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
• Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)