Division or Field Office:
Richmond Branch Office
Department of Position:
Claims Department
Work from:
Remote
Salary Range:
$55,261.00-$88,274.00*
salary range is for this level and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.
About Erie Insurance
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service to our customers—and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:
- Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
- Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
- Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
- 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
- Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
- Career development.Including a tuition reimbursement program for higher education and industry designations.
Additional benefits include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours; and charitable gift matching.
Position Summary
Exercises independent discretion or judgment in handling property claims within designated level of authority. Responsible for servicing assigned territory and may handle litigated claims.
- This is a remote, work from home position in Virginia
- The selected candidate will ideally live in Fairfax County and/or surrounding areas
- The hiring manager will also consider candidates for Property Adjuster II. Level of position offered will be based upon experience and qualifications.
- A company car and equipment to work from home will be provided
- Good time management and organization skills preferred
- Ability to drive/travel regularly within the assigned territory
Duties and Responsibilities
- Contacts Policyholders regarding property claims within level of authority. Conducts investigations, interviews insureds and witnesses, inspects damage and prepares estimates. Evaluates and makes recommendations regarding coverage of claims.
- Handles property claims within designated authority. Sets and maintains reserves. Reviews reports and records. Evaluates information to determine coverage and claim value. Determines payments or declines.
- Documents claim files and submits final reports for closure.
- Identifies subrogation situations and initiates action.
- Serves assigned territory and concludes claims.
- Interacts with Agents and district managers.
- Handles damages or coverage claims, including litigated claims and negotiations.
- Develops knowledge of estimating practices related to property claims.
- Attends training to stay current on policies and legislation.
- Completes Technical Learning Center Training within one year.
- Participates on Catastrophe Team as required.
Capabilities
- Values Diversity
- Nimble Learning
- Self-Development
- Collaborates
- Customer Focus
- Information Management Skills
- Cultivates Innovation
- Optimizes Work Processes
- Job-Specific Knowledge
- Instills Trust
- Ensures Accountability
- Decision Quality
Qualifications
Minimum Educational and Experience Requirements
- High School Diploma or GED and two years of claims handling experience, or equivalent; or
- High School Diploma or GED and successful completion of ERIE sponsored education; or
- Bachelor's Degree required.
Additional Experience
- Must live in the assigned territory unless approved otherwise.
- Must be available for catastrophe duty, including short-notice travel.
Designations and Licenses
- Willingness to pursue and complete Technical Learning Center Training.
- Completion of AIC 33 and AIC 35 preferred.
- Willingness to obtain and maintain licenses.
- Valid driver's license and good driving record required.
Physical Requirements
- Use of PPE required.
- Ability to move over 50 lbs with equipment; often (20-50%)
- Climbing/access heights; rarely
- Frequent driving; 50-80%
- Lifting/moving 0-20 lbs; often (20-50%)
- Lifting/moving 20-50 lbs; often (20-50%)
- Data entry; often (20-50%)
- Pushing/pulling objects; occasional (<20%)
Nearest Major Market: Washington DC