Property Adjuster

Allcat Claims Service

San Antonio (TX)

On-site

USD 60,000 - 90,000

Full time

8 days ago

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Medical plan

Dental plan

Vision plan

HSA

FSA

401K

Life insurance

Paid time off

Paid holidays

Referral program

Career growth

Job summary

Allcat Claims Service is seeking a Property Claims Adjuster to review, evaluate, and adjust moderately to highly complex property claims. This on-site role requires ensuring coverage, equitable settlements, and escalation when needed across multiple channels.

The position demands a valid adjuster license or ability to obtain one, plus 2 years of property claims experience, strong customer service, and proficiency with Microsoft Office; familiarity with Symbility, Claims Connect, and Guidewire is

Qualifications

High School Diploma or GED.
Current adjuster license or ability to obtain an adjuster license.
2 years property claims adjusting experience including dwelling claims.
Advanced property construction knowledge.
Windows computer literacy.

Responsibilities

Adjusts moderately to highly complex property claims involving structure, personal property and ALE.
Handles customer escalations, DOI complaints and claims with public adjuster or attorney representation.
Contributes to business goals and performance metrics using tools and technology.
Supports workload surges and catastrophe operations, including overtime.
Applies advanced knowledge of P&C insurance products and coverage on claims.
Serves as a resource to less experienced team members on escalated issues.
Partners with internal resources to facilitate claims resolution.

Skills

Strong customer service

Communication skills

Detail oriented

Adaptability

Time management

Education

High School Diploma or GED

Current adjuster license

College degree / industry designations (CPCU, AIC, SCLA)

Tools

Symbility

Claims Connect

Guidewire

Microsoft Office

Job description

This position is for our subsidiary:

Allcat Claims Service, LLC

To know more, visit us at http://www.allcatclaims.com

Why work for Allcat?

Medical, Dental & Vision plans
HSA & FSA
401K
Life Insurance
Annual onsite flu & vaccination clinic
Paid Time Off & Paid Holidays
Referral Bonus Program
Jean Day everyday
Free Parking
Game room/lounge area
Onsite micro market (snacks & beverages)
Food trucks monthly
Complimentary Coffee Bar
Company Town Hall Meetings & Celebrations
Annual Performance Reviews
Frequent Performance Feedback
Career Growth Opportunities
Wounded Warrior & Military Focus
“On Fridays We Wear RED”
Diversity, Equity and Inclusion Program

ABOUT ALLCAT CLAIMS SERVICE

Allcat Claims Service is a young and energetic company that places a high emphasis on learning and personal development by supporting and challenging its people to reach their full potential. As a result, Allcat Claims Service places a premium on customer service, quality and rapid integration of emerging technology. Most importantly, we pride ourselves on handling claims both professionally and ethically. Our commitment to “Raising the Bar” has allowed us to grow our client and adjuster relationships over the years into something special. The experience of our team and their work ethic is unparalleled in the claims industry.

DESCRIPTION

This position is on-site, located at our Chandler Arizona facility, and provides property claims service to customers using multiple communication channels. Reviews, evaluates and adjusts moderately complex to complex property claims. Confirms coverage and equitably settles claims in accordance with carrier guidelines and in compliance with all state regulatory requirements. Escalates problems to resolve any coverage issues or damage disputes.

JOB RESPONSIBILITIES

Adjusts moderately complex to highly complex property claims. These claims include structure damage involving moderate to high dollar value and severity, personal property claims involving moderate to high value, and Additional Living Expense (ALE) claims involving moderate to high dollar value.
Handles customer escalations, DOI complaints and claims with public adjuster or attorney representation.
Contributes to business goals, performance metrics, and effectively uses tools & technology.
Supports workload surges and/or catastrophe operations as needed to include working significant overtime during designated catastrophe events.
Applies advanced knowledge of Property & Casualty insurance industry products, services, and processes to include P&C insurance policy contracts and coverage’s and how they affect the status of the claim.
Serves as a resource to less experienced team members on escalated issues of a complex nature.
Partners with internal resources to facilitate claims resolution.

MINIMUM REQUIREMENTS

High School Diploma or GED.
Current adjusters license or ability to obtain an adjuster license
2 years property claims adjusting experience to include dwelling claims
Advanced property construction knowledge
Computer literate in a Windows operating environment.
Strong customer service, communication, organizational skills.
Ability to work with routine and/or repetitive activities but also be responsive to disruption and change,
Enjoys working in a fast-paced environment and easily acclimates to changes in process/systems for overall improvement of the organization.
Must be accurate and detail-oriented.
Ability to learn new technologies.
Working knowledge of Microsoft Office applications, such as Outlook, Excel, and Word.
Suitable at home work space to allow for customer contact.

PREFERRED REQUIREMENTS

3+ years of experience handling non-CAT property claims from the desk.
2+ years property claims experience handling water claims, including water mitigation.
Working knowledge of Symbility and Claims Connect.
Working knowledge of Guidewire-based claims management systems.
College degree and/or industry designations such as CPCU, AIC, SCLA.

Job Type: Full-time

Benefits