Propane Field Operations Leader

DCC Propane, LLC

Salt Lake City (UT)

In loco

USD 90.000 - 130.000

Tempo pieno

7 giorni fa

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Descrizione del lavoro

DCC Propane, LLC is seeking an Operations Area Manager in Salt Lake City to lead regional field teams, optimize logistics, and drive customer service excellence. You will oversee safety programs, P&L analysis, and performance reporting while ensuring compliance and team development.

The role requires 5+ years in propane distribution or related field, a 5+ year management background, and CDL Class B. The position focuses on operational efficiency, customer care, and growth in a dynamic energy

Competenze

Bachelor's degree in Business Management or related field, or equivalent management experience.
5+ years of experience in propane distribution or a related field.
Minimum 5 years in a management role.
Proficiency in Microsoft Word, Excel, and Outlook.
Exceptional phone skills and computer literacy.
CDL Class B license required.
Strong verbal and written communication skills.
Ability to work independently and manage time effectively.
Strong leadership and management skills with a hands-on approach.
Proficiency in logistics and inventory management.
Knowledge of safety regulations and compliance standards.
Ability to develop strong customer relationships and handle service issues effectively.

Mansioni

Operational Management: Drive sales and maintain operations within your assigned area.
Achieve financial goals by effectively managing area business operations.
Collaborate with the Regional Director to analyze P&L, optimize margins, and ensure sustainable growth.
Oversee efficient delivery routing and service schedules, keeping the customer at the core.
Ensure adherence to company policies and procedures across all locations.
Maintain accurate and timely management reporting.
Safeguard company and customer equipment and property.
Safety and Compliance: Ensure compliance with all regulations related to propane handling and distribution.
Implement and enforce safety protocols and procedures.
Conduct regular safety meetings and training sessions.
Investigate and report safety incidents or violations.
Ensure DOT compliance for all drivers.
Personnel Management: Oversee training and evaluations for drivers, technicians, and administrative personnel.
Address and resolve employee issues and conflicts.
Promote a positive work environment and team morale.
Recruit, interview, train, and supervise Field Managers and Customer Care Supervisors.
Lead HR activities such as hiring, coaching, performance reviews, and disciplinary actions.
Customer Service: Demonstrate a strong commitment to customer service and safety.
Handle customer inquiries, complaints, and service requests professionally.
Ensure high levels of customer satisfaction through efficient service and communication.
Manage customer accounts and develop relationships with key stakeholders.
Drive sales of new customer accounts and retain current customers.
Financial Management: Develop and manage the area's budget.
Monitor expenses and ensure cost-effective operations.
Prepare and analyze operational reports, making recommendations for improvements.
Logistics Coordination: Ensure accurate record-keeping of deliveries and inventory.