Propane Customer Service Rep — Office & Billing

Chesapeake Utilities Corp.; Jacksonville (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive base salary

Career growth opportunities

Annual bonus and salary increases

Wellness initiatives

401k, medical, dental and life ins.

Tuition reimbursement

Volunteer hours and more!

Paid time off, holidays and sick time

Job summary

Chesapeake Utilities Corporation in Jacksonville, FL is seeking a Customer Service Representative to assist propane customers in the office and manage daily cash reconciliations. The role involves preparing reports, work orders, and deposits while maintaining accurate customer records.

Ideal candidates have PC experience, strong customer service skills, and proficiency with MS Word and Excel. The role offers competitive pay, benefits, and opportunities for growth.

Qualifications

• PC experience mandatory.
• Excellent customer contact skills.
• Strong organizational skills.
• Detail oriented and experience in computer processing with a working knowledge of basic office equipment/machines.
• General understanding of office procedures and good public relation skills.
• Operation of PC programs such as MS Word/Excel.

Responsibilities

• Assist propane customers in office.
• Collect and reconcile cash.
• Prepare daily reports and bank deposits.
• Prepare work orders to be dispatched to operational personnel.
• Print, reconcile and distribute reports and calculations.
• Charge customer accounts for services rendered such as deliveries of propane, labor and parts.
• Issue credits and adjustments when necessary.
• Review figures to ensure proper accounts are being charged and billing is correct.

Skills

Customer service

Organizational skills

Attention to detail

Public relations

Education

High school diploma or equivalent

Tools

MS Word

MS Excel

Job description

Chesapeake Utilities Corporation in Jacksonville, FL is seeking a Customer Service Representative to assist propane customers in the office and manage daily cash reconciliations. The role involves preparing reports, work orders, and deposits while maintaining accurate customer records.

Ideal candidates have PC experience, strong customer service skills, and proficiency with MS Word and Excel. The role offers competitive pay, benefits, and opportunities for growth.