Promotions & Special Events Lead

San Manuel; Highland (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

San Manuel seeks a Supervisor, Promotions/Special Events to lead on-site and off-site promotions and events. You will supervise Representatives, Coordinators, and contracted staff, ensuring flawless execution and guest satisfaction.

Responsibilities include promoting planning, coordinating with Brand/Marketing teams, and ensuring strict confidentiality and regulatory compliance. This role requires strong leadership in a fast-paced casino environment.

Qualifications

• Bachelor’s degree in a related field is required.
• Minimum one (1) year of customer service experience required.
• Minimum two (2) years of Casino Marketing experience preferred.
• Minimum one (1) year of Promotions/Special Events experience preferred.

Responsibilities

• Oversees daily staff activities to ensure successful events and promotions as measured by guest satisfaction.
• Oversees promotional planning, execution and financial reconciliation with guidance to Coordinators and Representatives.
• Assists with setup and execution of casino promotions and special events; tests technical systems and equipment for efficiency and integrity.
• Assists Manager in all aspects of the department, including monthly promotions for slots and table games; supports related events.
• Maintains confidentiality and uses best practices in duties with care and attention to detail.

Skills

Public speaking

Multi-tasking

English proficiency

Education

Bachelor’s degree in a related field

Tools

Microsoft Word

Microsoft Excel

Job description

San Manuel seeks a Supervisor, Promotions/Special Events to lead on-site and off-site promotions and events. You will supervise Representatives, Coordinators, and contracted staff, ensuring flawless execution and guest satisfaction.

Responsibilities include promoting planning, coordinating with Brand/Marketing teams, and ensuring strict confidentiality and regulatory compliance. This role requires strong leadership in a fast-paced casino environment.