Promotions Representative - Casino Sales & Marketing

Hard Rock Casino Tejon; Mettler (NJ); On-site; USD 21,000 - 30,000; Full time

Job summary

Hard Rock Tejon is seeking a Promotions Representative to support on-site events and sponsor activities. You will assist with guest check-in, distribute gifts, and help set up and break down event spaces, while delivering friendly, high-quality service.

The role requires at least a high school diploma and 1 year in hospitality, fast food, or retail, with strong communication and attention to detail. Bilingual Spanish is a plus; a professional appearance is expected.

Qualifications

• High School diploma required.
• At least 1 year guest service experience in hospitality, fast food or retail.
• Able to communicate in writing and speaking; Spanish preferred.
• Experience in a fast-paced environment is advantageous.
• Comfortable with using a computer.

Responsibilities

• Assist in day-to-day departmental operations.
• Work all aspects needed at events, assist with customer check-in, hand out gifts, assist in set up and unpacking of gifts, assist with customer service at events.
• At times, may be required to work off site at Hard Rock sponsored events.
• Communicate with various internal operating departments.
• Promote positive public/team member relations at all times.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Perform other duties as assigned.

Skills

Guest service

Attention to detail

Communication

Customer service

Spanish bilingual

Professional appearance

Education

High School diploma

Tools

Computer literacy

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefitsJob Description:Hard Rock TejonPromotions RepresentativeJob DescriptionResponsibilities:This is a position that requires the successful candidate to be on site and at times working off site at Hard Rock Sponsored eventsUnder the direction of the Supervisor of Special Events & Promotions, the Special Events & Promotions Coordinator performs a wide variety of duties including but not limited to; operational and organizational support to assist with events and departmental needs, assist with the operation of events, clerical functions including administrative tasks to support the Marketing Team.Essential Job Functions:Assist in day to day departmental operations when needed.Work all aspects needed at events, assist with customer check in, hand out gifts, assist in set up and unpacking of gifts, assist with customer service at events.At times, may be required to work off site at Hard Rock sponsored events. (Examples may be Kern County Fair, Bakersfield Condors Sponsor Game, etc)Communicate with various internal operating departments.Promote positive public/team member relations at all times.Maintain a clean, safe, hazard-free work environment within area of responsibility.Perform other duties as assigned.Qualifications:High School diplomaAt least 1 year guest service experience in hospitality, fast food or retailAttention to detail.Ability to effectively communicate in both written and verbal formats. Spanish preferredWork well in a fast-paced environment.Comfortable with working on a computer.Excellent customer service skills.Professional appearance and demeanor.Work varied shifts, including nights, weekends and holidays.Ability to read and understand all Tejon Tribe policies and procedures.Work Environment:Duties and responsibilities are typically performed in a professional setting, as well as on a Restaurant, Hotel, or Casino Floor. On the Casino floor, it is a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise.While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.