Table Games Dealer - Table Games Operations

Hard Rock International; Northern (KY); Hybrid; USD 35,000 - 52,000; Full time

Job summary

Hard Rock International in Northern Kentucky is seeking a Table Games Dealer to provide superior service and maintain game integrity on assigned shifts.

You will deal games per policy, contribute to guest relations, ensure game security, and handle monetary transactions accurately, while communicating clearly with colleagues and guests.

Qualifications

• High School Diploma is required.
• Strong interpersonal and communication skills are essential.
• Ability to work flexible shifts and maintain confidentiality.

Responsibilities

• Deal assigned table games on a shift following policy.
• Create a guest-friendly gaming atmosphere and build guest relations.
• Protect assets and ensure game integrity while facing games at all times.
• Handle money accurately including bankrolls, payoffs, bets, and change.
• Verbalize game details and answer questions about games and the property.

Skills

Interpersonal skills

Communication skills

Attention to detail

Discretion

Computer literacy

Flexibility

Team communication

Multitasking

Teamwork

Problem solving

Education

High School Diploma

Tools

Computer systems

Job description

## Table Games Dealer - Table Games OperationsApplylocations: Hard Rock Hotel & Casino Tejontime type: Full timeposted on: Posted Yesterdayjob requisition id: R9827Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits**Job Description:**Under the direction of the Floor Supervisor, is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for the delivery of Customer Service standards, while maintaining the integrity of the games. Screens telephone calls and visitors, ascertaining who can be re-directed to subordinate management.**ESSENTIAL DUTIES & RESPONSIBILITIES*** Performs the functions of a Table Games Dealer on an assigned shift* Responsible for dealing an assigned game in accordance with established policy and procedures* Creates an atmosphere for guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.* Provides game security and protects Company assets by facing games at all times and being able to recreate bets/situations when necessary.* Responsible for handling all monies (bankrolls, payoffs, come and prop bets, making change and check handling) accurately in games.* Able to verbalize all aspects of the game including answering questions in regard to other games and the property.**QUALIFICATIONS**High School Diploma required.**SKILLS*** Strong interpersonal skills* Excellent interpersonal, oral and written communication skills.* Meticulous, organized and accurate* Extreme confidentiality.* Familiarity with a variety of computer systems and applications.* Be flexible to work varying shifts and time schedules as needed.* Communicate effectively with all levels of employees and guests.* Manage multiple details and tasks concurrently in a changing environment.* Able to work effectively in a team environment.* Analyze and think about how possible solutions impact on the entire operation.**PHYSICAL DEMANDS*** Ability to stand and sit for extended periods of time.* Ability to walk distances.* Ability to lift 30 to 40 lbs.* While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.* The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.