Project Technician

Lucky Lincoln Gaming, LLC; Chicago, Northern (IL, KY); Hybrid; USD 30,000 - 36,000; Full time

Job summary

Lucky Lincoln Gaming is seeking a Project Technician to inspect, maintain, transport, install, and repair its gaming units across the Chicagoland area. Requires 21+, clean background, and background checks with Illinois gaming authorities.

Role involves warehouse and on-site work, with strong emphasis on safety, accuracy, and customer interaction. EOS-driven environment emphasizes ownership and accountability.

Qualifications

• High school diploma or GED required.
• Be able to pass a background check and obtain a terminal handler’s license from the Illinois gaming board.

Responsibilities

• Transport video gaming equipment across Chicagoland from LLG’s warehouse to customer locations and vice versa.
• Ram clear VGTs, memory wipes, software upgrades, troubleshooting software fails; installing cameras and locks; collecting parts/software from manufacturers; prepping and basing machines.
• Install gaming equipment with location owners, Illinois gaming board staff, and equipment manufacturers.
• Perform preventative maintenance on video gaming terminals and redemption terminals.
• Perform compliance audits on locations.
• Install, replace, or update data cables with wires and components.
• Collect and fill cash in redemption terminals occasionally.
• Handle warehouse duties: shipping/receiving, inventory control, admin paperwork, refurbishing components.
• Interact with establishments and patrons in a courteous, professional manner.
• Provide on-site or remote technical support.
• Adhere to company policies and IGB compliance guidelines.

Skills

Transportation

Equipment installation

Maintenance

Troubleshooting

Strong communication

Dependable work ethic

Attention to detail

Ability to lift up to 75 lbs

Education

High school diploma or GED

Job description

Description

Lucky Lincoln gaming is hiring a Project Technician to function as part of the operations team and to inspect, maintain, transport, install and repair our inventory of gaming units within the Chicagoland area. The Project Technician will be responsible for assisting our project team with transportation of equipment and installation of equipment as well as maintaining all VGTs in our customer environments. This work will be done within LLG’s Chicago warehouse and at various establishments throughout the Chicagoland area. The successful candidate must be 21 years or older, be detail oriented, dependable, and pass a detailed background check with the Illinois gaming board and the Illinois department of professional regulations.?

At Lucky Lincoln you will be part of a dynamic team committed to delivering exceptional customer service to our players and location owners. This position requires the perfect candidate to process strong communication skills, an adaptable personality, and the ability to independently perform their regular job requirements. Responsibilities and duties outlined in this job description are subject to change based on organizational needs and priorities.?

Compensation

22$ - 26$ USD

We Run on EOS

At Lucky Lincoln Gaming, we run on EOS (Entrepreneurial Operating System). EOS is a set of concepts and tools designed to prioritize our vision, align our teams, and streamline processes, ultimately driving growth and accountability throughout the organization.

Our Core Values

• Get it done attitude! We take ownership of our tasks and challenges, actively seeking solutions and utilizing available resources. While we strive to resolve issues independently, we are also open to seeking guidance when necessary, bringing forward options and ideas to effectively collaborate.
• 5 Star Hospitality! Our customers are paramount, and we prioritize their needs with a sense of urgency and attentiveness, with the aim of exceeding their expectations. We extend this hospitality mindset to our employees and colleagues, recognizing that their satisfaction contributes to overall success.
• Positive Culture! We engage our customers and coworkers with respect, positivity, and open communication. We always have each other's backs and foster a culture of collaboration and teamwork.
• Self-propelled! We have a strong desire to learn and grow both personally and professionally. With a pilot mentality, we are self-motivated and believe we can get anywhere we want to go.
• Communicate Forward! Effective communication is fundamental to our success. We prioritize keeping everyone informed and aligned, sharing information through appropriate channels to ensure clarity and transparency

Equal Employment Opportunity

Lucky Lincoln Gaming, Cloud9 Cannabis, Take Flight Hospitality, Midwest Real Estate, Aviator Coffee and Cocktails, and Pilot Pizza all provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to an inclusive, equitable and accessible workplace. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Requirements

As a project technician, your responsibilities will include:

• Transport video gaming equipment across Chicagoland from LLG’s warehouse to customer locations, and vice versa.?
• Ram clear VGTs, memory wipes, software upgrades, troubleshooting software fails, installing cameras, installing locks, picking up machines, parts & software from manufacturers, basing machines, prep?
• Install video gaming equipment working alongside location owners, Illinois gaming board and manufacturers of gaming equipment.?
• Perform preventative maintenance on video gaming terminals and redemption terminals.?
• Perform compliance audits on locations?
• Install, replace, or update data cable when necessary, utilizing wire hiders and other electrical components?
• Collect and fill cash in redemption terminals on occasion?
• Various warehouse duties including shipping/receiving, inventory control, administrative paperwork and refurbishing electronical components?
• Interact with establishment/venues along with patrons in a courteous and professional manner?
• Provide technical support on-site or via phone or other communication method?
• Adhere to all company policies and IGB compliance guidelines

The project technician position is well-suited for you if you possess:

• Ability to complete tasks with minimal direction.?
• Strong communication skills.?
• Mechanically and technologically inclined.?
• Strong moral character and work ethic.?
• Ability to walk, sit, stand, and lift up to 75 lbs. At any time.?

Qualified candidates will have:

• High school diploma or GED required.?
• At least 21 years of age.
• Be able to pass a background check and obtain a terminal handler’s license from the Illinois gaming board required.?
• Ability to work both 1st and 2nd shift schedules (average 40-45 hours a week including OT).?
• Valid driver’s license with a clean driving record.?