Project Support Specialist

Adams, Inc.; Elkhorn (WI); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Company parties

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Adams Power in Elkhorn, WI is seeking a full-time Project Support Specialist to prepare contracts and manage projects in ServiceTitan. You will coordinate documentation, support production, and help ensure on-time, accurate project execution.

The ideal candidate is detail-oriented, organized, and capable of communicating effectively with multiple departments. On-site position with regular daytime hours; occasional overtime as workload dictates.

Qualifications

• High school diploma or equivalent.
• Strong organizational skills and attention to detail.
• Proficiency in ServiceTitan or similar project management software is preferred.
• Ability to manage multiple projects simultaneously.
• Excellent communication skills, both written and verbal.
• Experience in administrative support, project coordination, or a related field is preferred.

Responsibilities

• Proposal and Estimate Management: Assist in creating and distributing proposals to clients. Set up new projects in ServiceTitan following contract approval.
• Documentation Management: Upload and organize all relevant documents and images to the Project, Job, or Location in ServiceTitan; coordinate deposits; prepare COIs and W-9s.
• Permitting and Utility Coordination: Apply for new services with utility companies; handle permits; schedule disconnects/reconnects; coordinate inspections.
• Diggers Hotline Requests: Submit Diggers Hotline requests online; upload digger documents to the project; notify team of completion.
• Project Communication and Coordination: Maintain timely communication with departments; act as liaison to ensure requirements and timelines are met.

Skills

MS Office

Multi-tasking

Team player

Communication

Organizational skills

Customer service

Education

High school diploma

Tools

ServiceTitan

Job description

Benefits:

• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Are you great at working with customers, able to multi-task, proficient with MS Office products, and above all else, a team player?

Established in 1988, Adams Power is a family owned construction trades company located in Elkhorn, WI. We are a value based organization who believes that our core values of Integrity, People, Partnership, Attitude and Excellence are the cornerstones of our successful work environment. We love work-life balance and feel that our strong work ethic and team atmosphere are the keys to our success!

We are seeking a full-time Project Support Specialist to join our team. In this role, you will be responsible for preparing contracts and projects for Production. This role plays a key part in ensuring the seamless execution of projects by collecting necessary information, managing documentation, building and managing projects in ServiceTitan, and coordinating various administrative tasks. The ideal candidate is detail-oriented, organized, and able to communicate effectively with different departments.

Essential Duties and Responsibilities:

• Proposal and Estimate Management:
  • Assist in creating and distributing proposals to clients.
  • Set up new projects in ServiceTitan following contract approval
• Documentation Management
  • Upload and organize all relevant documents and images to the Project, Job, or Location in ServiceTitan (Project-specific items remain internal, while Job/Location items are visible to field staff).
  • Coordinate deposit collection by either creating tasks for the Finance Team or sending invoices directly to clients.
  • Prepare necessary job site paperwork, such as Certificates of Insurance (COIs), W-9s, and client-specific documents.
  • Update project statuses as necessary.
• Permitting and Utility Coordination
  • Apply for new services with utility companies when applicable.
  • Handle the application process for required work permits, including requesting checks for permit fees and coordinating with municipal inspectors to ensure proper documentation.
  • Schedule utility disconnects and reconnections as directed by contracts, specifically for generator and solar projects.
  • Coordinate utility inspections to ensure compliance.
• Diggers Hotline Requests
  • Submit Diggers Hotline requests online when necessary.
  • Upload digger documents into the project, ensuring they are later added to the job for field technicians to access.
  • Communicate the completion of digger-related tasks to the appropriate team members.
• Project Communication and Coordination
  • Maintain clear and timely communication with relevant departments to ensure all project-related tasks are completed efficiently.
  • Serve as a liaison between various stakeholders to ensure that project requirements are met and timelines are adhered to.

Minimum Education and Experience Requirements:

• High school diploma or equivalent
• Strong organizational skills and attention to detail.
• Proficiency in ServiceTitan or similar project management software is preferred.
• Ability to manage multiple projects simultaneously.
• Excellent communication skills, both written and verbal.
• Experience in administrative support, project coordination, or a related field is preferred

This position is on-site at our office in Elkhorn, WI. This is not a hybrid or remote role. We get to see each other in person every day while we work together as a team!

Schedule:

The schedule for this role is primarily Monday - Friday, day-time hours. Later hours and weekends may be required depending on our workload and the needs/schedules of our customers/clients.

Adams Power is proud to offer a competitive wage for this role ranging between $17.50 - $22 per hour plus a full benefits package that includes health, dental, vision and life insurance, paid time off, 401K Employer Match, and Paid Holidays!

Computer Skills:

PC proficiency is required, with experience in Microsoft Office applications including Word, Excel and Outlook

Reasoning Ability:

Requires the ability to solve practical problems and deal with a variety of concrete variables. Can interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Mathematical Skills:

Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Language Skills:

Excellent written, verbal, and interpersonal communication skills. Requires mastery of business English language skills to read, analyze, and interpret information, policies and procedures, and/or governmental regulations. Able to write reports and business correspondence.

Physical Demands:

While performing the duties of this job, you will be regularly required to talk or hear, frequently required to sit, stand, walk and use hands. Must occasionally lift and/or move up to 10 pounds of weight. Specific vision abilities this job requires include close vision and the ability to adjust focus.

Work Environment:

The Employee works in an office environment. Generally, the work environment's noise level is usually very quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Adams Power provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected under federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time