Project Support Coordinator

Sales Match; Raleigh (NC); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Fully remote work from home

Structured onboarding and Jira培训

Regular check-ins with project manager

Skill development through day-to-day P

Health coverage, paid leave, and bonus

Job summary

Sales Match is seeking a Project Support Coordinator for a fully remote, desk-based role based in North Carolina. You will support the project delivery team by organizing plans, preparing meeting materials, and communicating upcoming deadlines without making project decisions.

The role requires 40 hours per week, with varying days and shifts, and a familiarity with Jira and basic Agile/Waterfall concepts to track tasks, milestones, and dependencies while keeping stakeholders informed.

Qualifications

• 1-2 years of project support or related admin experience.
• Familiarity with Jira including updates, comments, and milestones.
• Basic understanding of Agile and Waterfall delivery approaches.
• Working knowledge of WBS and CPM for task relationships.
• Familiarity with PMO practices and change control processes.
• Clear written and verbal communication for notes, reminders and follow-ups.

Responsibilities

• Receive project requests, clarify outcomes, and route to PM for prioritization.
• Check requests for descriptions, owners, dates, dependencies; seek missing info.
• Maintain task boards in Jira with assignments, milestones, progress, and links.
• Coordinate meetings: check availability, circulate agendas, prepare task summaries, share details.
• Capture decisions and actions, assign owners and due dates, distribute notes.
• Follow up with owners before deadlines and highlight dependencies.
• Escalate missed milestones and questions to the PM, with status and needed decisions.
• Log changes and update plans after PM approval through change control.
• Prepare progress summaries and verify outstanding actions before final handoff.

Skills

Clear written and verbal communication

Scheduling

Documentation

Cross-functional collaboration

Deadline tracking

Education

High school diploma or equivalent

Tools

Jira

Job description

Job Title: Project Support Coordinator

Monthly Pay: $3,721 - $5,558 USD per month

Summary:

This role sits within a project delivery team guided by a project manager, working alongside task owners and departmental contacts. The Project Support Coordinator organizes project support activities so that assignments, updates, and handoffs remain clear throughout delivery. This fully remote, desk-based position offers work from home in North Carolina, United States. The coordinator keeps shared plans current, prepares meeting materials, and helps contributors understand upcoming deadlines without taking ownership of project decisions. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

Job Responsibilities:

• Receive project requests through shared email and task queues, clarify the requested outcome, and route new assignments to the project manager for prioritization.
• Check incoming requests for clear descriptions, task owners, target dates, and dependencies; seek missing information before adding approved work to shared plans.
• Maintain task boards in a project management tool such as Jira, recording approved assignments, milestone dates, progress updates, and links to supporting materials.
• Coordinate project meetings by checking participant availability, circulating agendas, preparing current task summaries, and confirming that relevant contributors receive meeting details.
• Capture meeting decisions and action items, confirm responsible owners and due dates, and distribute concise notes for review by the project manager.
• Follow up with task owners before agreed deadlines, request progress updates, and highlight dependencies that could delay another contributor's next step.
• Escalate missed milestones, conflicting priorities, and unresolved questions to the project manager, including the current status and the decision needed to proceed.
• Log requested changes, organize supporting information, and update plans only after the project manager confirms approval through the established change control process.
• Prepare progress summaries and coordinate completion checks, confirming outstanding actions and acceptance updates before organizing the final handoff to the receiving team.
• Maintain quality through accurate task details, timely updates, complete meeting notes, and consistent follow-up; review corrections with the project manager and apply feedback.

Qualifications:

• High school diploma or equivalent.
• About 1-2 years of project support, coordination, or related administrative experience preferred.
• Familiarity with task boards and a project management tool such as Jira, including assignment updates, comments, and milestone tracking.
• Basic understanding of Agile Methodologies and Waterfall Project Management, with the ability to follow the team's chosen delivery approach.
• Working knowledge of a Work Breakdown Structure and the Critical Path Method sufficient to recognize task relationships and flag scheduling concerns.
• Familiarity with Project Management Office practices and change control, including approval steps and clear responsibility boundaries.
• Clear written and verbal communication for concise meeting notes, courteous reminders, progress summaries, and questions that resolve missing details.
• Access to a reliable computer, high-speed internet, and a quiet private workspace; availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.

Perks & Benefits:

• Fully remote work from home, with desk-based responsibilities and collaboration through shared online workspaces.
• Structured onboarding and training on a project management tool such as Jira, shared project routines, and established handoff procedures.
• Regular check-ins with the project manager serving as team lead to review priorities, discuss questions, and receive practical feedback.
• Opportunities to build coordination, milestone tracking, change control, and cross-team communication skills through day-to-day project support.
• Health coverage, paid leave, maternity leave, bonus opportunities, and stipends.