Project Specialist

Jobtailor; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor is seeking a Project Manager to lead client-facing projects with 1–5 technical consultants. You will manage status reports, scope, budget, and schedule while coordinating with Technical Team Leads to ensure objectives are met.

You will build strong client and subcontractor relationships and act as the primary point of contact for project delivery. The role emphasizes effective communication, multi-tasking, and relationship-building in a fast-paced professional services environment.

Qualifications

• Bachelor's degree or equivalent experience.
• 0-2 years’ experience in contracts, sales operations, and/or project management.
• Experience in a professional services environment is a plus.
• Advanced knowledge of spreadsheet and database applications, data query tools, and MS Office (Excel).
• Ability to learn revenue models, P/L, and cost-to-completion projections.
• Ability to learn consulting pricing models and billing procedures.
• Strong written and verbal communication.
• Detail-oriented and organized with multi-tasking ability.
• Self-managed and able to build relationships with customers.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Lead and manage projects with 1–5 technical consultants.
• Handle status reporting and communications, including impact/risk assessments.
• Lead management and account meetings with insights on account, schedule, scope and budget.
• Coordinate with Technical Team Leads to keep objectives in scope and in the plan.
• Manage stakeholders and build relationships with customers and subcontractors.
• Serve as primary project point of contact for clients.

Skills

Project management

Client relationship

Communication

Detail-oriented

Organized

Self-managed

Multitasking

Education

Bachelor's degree or equivalent experience

Tools

MS Excel

MS Office

Data query tools

Job description

Responsibilities

• Lead and manage projects with technical team members, ranging from 1 to 5 technical consultants
• Handle status reporting – authoring, communications, impact/risk assessments, etc.
• Lead management and account meetings by providing insights on the account, project schedule, scope and budget
• Work with Technical Team Leads to ensure all technical objectives are in scope, represented in the plan, and managed accordingly
• Manage all stakeholders and build strong customer and subcontractor relationships
• Serve as the primary project Point of Contact for our clients
• Manage and coordinate support of urgent and complex issues
• Assure scope and requirements are monitored and controlled throughout the project’s lifecycle
• Continually seek opportunities to increase customer satisfaction and deepen client relationships
• Manage day-to-day client interaction, identify needs, expectations, and evaluate alternative business solutions
• Develop lasting relationships with client personnel that foster client ties
• Present project quality, client and team satisfaction, and project success metrics during project review meetings with the managing director
• Track and report weekly on-percent complete, schedule, burn, earned value, slippage, issues risks, and opportunities and other key project indicators
• Keep an accurate issues and risk tracking document with an associated mitigation plan
• Accurately forecast revenue, profitability, margins, bill rates and utilization
• Track and report team hours and expenses on a weekly basis
• Manage project budget and project profitability
• Determine appropriate revenue recognition, ensuring timely and accurate invoicing, and monitor receivables for project
• Conduct weekly meetings with the Project Accountant
• Work with Sales, Operations Director, and Account Manager to ensure clients achieve an understanding of expectations, deliverables, dependencies, risks and progress
• When appropriate, work directly with clients, or in concert with account management and/or team leads, to secure sign off on deliverables or documentation
• Communicate progress, risks, expectations, timelines, milestones and other key project metrics to clients and team members
• Complete special projects, as assigned.
• Perform all other duties, as assigned.

Requirements

• Bachelor's degree or equivalent experience
• 0-2 years’ experience working in roles within contracts, sales operations, and/or project management
• Experience working in a professional services environment a plus but not required
• Advanced knowledge of spreadsheet and database applications, data query tools, and MS Office applications, Excel
• Ability to learn and understand basic revenue models, P/L, cost-to-completion projections and be able to make decisions independently, in-line with business plan objectives
• Ability to learn and understand consulting pricing models and billing procedures
• Strong written and verbal communication
• Detail-oriented
• Organized with ability to multi-task and manage multiple projects simultaneously
• Self-managed
• Demonstrated ability to build positive relationships with internal and external customers
• Demonstrated ability to work efficiently and effectively under pressure and tight deadlines
• A focus and passion for customer experience
• Critical thinker, with ability to help create solutions and resolutions
• Team player