Technical Project Manager

Jobtailor; New York (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

Jobtailor in New York is seeking a Project Coordinator/Manager to oversee technical projects from initiation through completion. You will coordinate schedules, manage risks, and partner with internal teams to align scope, timelines, and client handoffs.

The role requires 3+ years in project coordination or delivery, strong communication, and experience in cross-functional environments. A client-focused mindset and attention to detail are essential for successful delivery in a fast-paced setting.

Qualifications

• 3+ years of experience in project coordination, project management, or technology delivery.
• Ability to manage schedules, milestones, risks, and stakeholder communications.
• Strong written and verbal communication, translating technical updates for clients.
• Experience coordinating cross-functional teams in IT services or infrastructure projects.

Responsibilities

• Manage technical projects from initiation to completion, including planning and transition to steady state support.
• Coordinate schedules, milestones, dependencies, owners, and deliverables to maintain momentum.
• Collaborate with Service Account Managers, Sales, Solution Architects, engineering, and operations to align scope and handoffs.
• Facilitate client meetings, prepare agendas, capture decisions, track actions, and drive renewal of follow-ups.
• Develop and maintain project plans, timelines, risk logs, and closeout materials.
• Communicate status, risks, blockers, and timeline impacts clearly to stakeholders.
• Review inputs like statements of work and design documents to align customer expectations.

Skills

Project coordination

Project management

Client delivery

Stakeholder communication

Microsoft 365 proficiency

Cross-functional teamwork

Risk and issue tracking

Job description

Responsibilities

• Manage assigned technical projects from initiation through completion, including kickoff, planning, execution, monitoring, closeout, and transition to steady state support.
• Coordinate project schedules, tasks, milestones, dependencies, owners, and deliverables to maintain project momentum and visibility.
• Partner with internal teams including Service Account Managers, Sales, Solution Architects, engineering, operations, finance, and support teams to align project scope, timelines, expectations, and handoffs.
• Facilitate internal and client‑facing project meetings, prepare agendas, document meeting notes, capture decisions, track action items, and drive follow‑up to completion.
• Develop, maintain, and update project plans, timelines, status reports, risk/issue logs, meeting notes, project documentation, and closeout materials.
• Communicate project status, upcoming activities, risks, issues, blockers, and timeline impacts clearly and proactively to stakeholders.
• Track project risks, issues, dependencies, and constraints; promptly elevate concerns when scope, schedule, resources, budget, or customer commitments may be impacted.
• Assist with review and alignment of project inputs such as statements of work, design documents, project requirements, timelines, and customer expectations.
• Coordinate technical resources and project stakeholders to support implementation, migration, disaster recovery testing, service changes, customer onboarding, and other technology delivery initiatives.
• Support project turnover activities, including internal handoff, client handoff, lessons learned, project documentation archive, and confirmation that required closeout tasks are complete.

Requirements

• 3+ years of experience in project coordination, project management, technical project delivery, client delivery, IT service delivery, infrastructure, cloud, or a related technology environment.
• Demonstrated ability to manage project schedules, tasks, milestones, dependencies, risks, issues, action items, documentation, and stakeholder communications.
• Strong organizational skills with the ability to manage multiple priorities, follow up consistently, and maintain attention to detail in a fast‑paced environment.
• Strong written and verbal communication skills, including the ability to translate technical updates into clear, business‑friendly language for clients and internal stakeholders.
• Experience working with cross‑functional technical and non‑technical teams to coordinate work, resolve blockers, and support delivery outcomes.
• Working knowledge of project management fundamentals, including scope, schedule, risks, issues, dependencies, change control, status reporting, and closeout practices.
• Familiarity with IT services, managed services, cloud, infrastructure, data center, disaster recovery, security, networking, service operations, or technology‑driven projects.
• Proficiency with Microsoft 365 tools such as Outlook, Teams, SharePoint, OneNote, Excel, PowerPoint, and related collaboration or documentation platforms.
• Ability to build effective working relationships with clients, technical teams, service teams, and business stakeholders.
• Customer‑focused mindset with a strong sense of accountability, professionalism, and follow‑through.
• Candidates must possess unrestricted work authorization and not require future sponsorship.

Core Competencies

Demonstrates expertise in managing technical projects through all phases, including planning, execution, and closeout, while effectively communicating with stakeholders and coordinating cross‑functional teams. Proficient in utilizing project management fundamentals and tools to ensure successful project delivery in technology‑driven environments.