Project Manager (Telecom) — Forced Disconnect Carrier

KGI Wireless, Inc.; United States; Remote; USD 110,000 - 150,000; Full time

Job summary

KGI Wireless, a leading telecom services provider, seeks a Project Manager (Telecom) to oversee forced disconnect carrier initiatives remotely. You will serve as the primary liaison between clients, internal teams, and external providers across the decommission lifecycle, including coordination of meetings and reporting.

The role requires 5+ years of telecom PM experience, strong negotiation and cross-functional leadership, and ability to manage outages and complex escalations.

Qualifications

• Proven telecom project management experience across multiple sites and phases.
• Experience with circuit migration/decommissioning and vendor coordination.
• Strong negotiation, communication, and documentation skills.
• Familiarity with TDM and Ethernet provisioning lifecycles; AI tools a plus.
• PMP certification preferred; ability to manage multiple workstreams and escalations.

Responsibilities

• Host and facilitate daily/weekly meetings; document decisions and blockers; distribute notes to stakeholders.
• Manage end-to-end forced decommission projects from third-party providers to Client.
• Review, track, and assign decommissioning notifications to internal teams.
• Negotiate with third-party vendors/carriers for extensions with minimal network impact.
• Coordinate regular cross-functional meetings to align milestones, dependencies, and risks.
• Escalate network outages or cutover failures and drive resolution.
• Prepare status updates, dashboards, and executive summaries for leadership.
• Maintain standardized project tracking docs, workflows, and escalation playbooks.
• Coordinate with internal engineering/ops and external vendors for routing/migrations before final disconnect.

Skills

Telecom PM

Multi-site deployments

Circuit migration

Vendor management

TDM provisioning

Ethernet provisioning

Negotiation

AI tools & automation

Executive communication

Workflow optimization

Escalation management

PMP cert preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Project Manager (Telecom) — Forced Disconnect Carrier

Professional US

Location: Remote

The Force Disconnect Carrier Project Manager provides comprehensive project management and oversight for Clients' LEC carrier decommissioning initiatives, serving as the primary liaison between external providers and internal teams throughout the lifecycle of the decommission process. Periodic support outside standard business hours may be required to address critical network events or outages.

• Host and facilitate daily/weekly meetings; document decisions, action items, and blockers; distribute meeting notes to all stakeholders.
• Manage end-to-end Forced Carrier Decom projects initiated and sent to Client by third-party telecom providers.
• Ensure all incoming forced decommissioning notifications are promptly reviewed, tracked, and assigned to the appropriate internal teams for execution.
• Liaise and negotiate directly with third-party vendors and carriers to secure necessary timeline extensions for forced decoms, ensuring zero unplanned impact to the network.
• Organize, facilitate, and manage regular meetings with cross-functional internal stakeholders to align on project milestones, dependencies, and risks.
• Serve as the primary point of escalation for internal teams regarding service outages, cutover failures, or critical issues triggered by the decommissioning process.
• Prepare and deliver consistent, high-level status updates, reporting dashboards, and executive summaries to leadership.
• Develop and maintain standardized project tracking documentation, workflows, and escalation playbooks for the forced decom program.
• Coordinate seamlessly with internal engineering, operations, and external vendor teams to ensure alternative routing or circuit migrations are completed prior to final disconnection.

Key Qualifications:

• Minimum 5 years of telecommunications technical project management experience
• Proven expertise leading multi-site, multi-phase network deployments and carrier projects, including circuit migration, decommissioning, circuit emulation or conversion, and vendor management
• Thorough knowledge of the TDM and Ethernet circuit ordering and provisioning lifecycle; strong negotiation skills for securing vendor extensions
• AI tools and automation
• Outstanding written, verbal, and executive communication skills
• Demonstrated ability to manage parallel workstreams and engage cross-functional stakeholders
• Strong background in technical workflow development, process optimization, risk and issue mitigation, and documentation administration
• Experience managing complex technical escalations – specifically network outages.
• PMP certification preferred.

KGIWirelessis an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.