Project Manager (Telecom) — Circuit Emulation Migration

KGI Wireless Inc; United States; Remote; USD 110,000 - 150,000; Full time

Job summary

KGI Wireless Inc is seeking a seasoned Telecommunications Project Manager for leading CEM, Ethernet, and TDM migration efforts. This remote US role requires coordinating cross-functional teams, vendors, and engineers to ensure on-time delivery and issue resolution across multiple sites.

The role emphasizes strong executive communication, risk management, and process optimization, with optional PMP and AI tool familiarity.

Qualifications

• Minimum 5 years of telecommunications project management experience.
• Experience leading multi-site, multi-phase network deployments.
• Thorough knowledge of TDM and Ethernet circuit ordering and provisioning lifecycle.
• Familiarity with AI tools and automation.
• Strong written, verbal, and executive communication skills.
• Ability to manage parallel workstreams and cross-functional stakeholders.
• Experience handling complex technical escalations.
• PMP certification preferred.

Responsibilities

• Host and facilitate daily/weekly CEM team meetings; document decisions, action items, blockers, distribute meeting notes to all stakeholders.
• Serve as primary liaison between network engineering and architect, access engineering, maintenance engineering, COEI, field engineering, transport, broadband ISP, operations, and TDM Force Disconnect program management.
• Serve as primary point of contact for CEM order questions from the broader program team.
• Track all CEM, Ethernet, and TDM migration orders through all order stages (submission, provisioning, installation, test, turnup, closeout); maintain accurate and current order status in tracking systems.
• Manage TEC EWO workflow in M6: create and track engineering work orders, manage CEM related queue, elevate stalled orders.
• Identify, document, and elevate stalled or at-risk orders; follow up with carriers and internal teams to resolve order issues and document resolutions and lessons learned.
• Issue change orders for orders requiring modification; verify installation, testing, and turnup completion against order specifications.
• Schedule T1 cutover events in coordination with the broader CEM project team; verify traffic stability post-cutover.
• Troubleshoot Ethernet connectivity issues during the pre-T1+ turnup phase; coordinate with circuit vendors and Client engineering to resolve.
• Notify all relevant teams of cutover closeout; upload final documentation to the designated shared repository.

Skills

Telecommunications project management

Multi-site deployments

Vendor management

Circuit provisioning lifecycle

Executive communication

Risk and issue mitigation

Parallel workstreams

Technical workflow development

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Professional US

Location: Remote

The PM-CEM serves as the acting Project Manager for all pre-cutover and post-cutover Circuit Emulation Migration (CEM), Ethernet, and TDM traffic migration orders across the TDM Force Disconnect Program. Periodic support outside standard business hours may be required to address critical network events or outages.

• Host and facilitate daily/weekly CEM team meetings; document decisions, action items, and blockers; distribute meeting notes to all stakeholders.
• Serve as primary liaison between network engineering and architect, access engineering, maintenance engineering, COEI, field engineering, transport, broadband ISP, operations, and TDM Force Disconnect program management.
• Serve as the primary point of contact for CEM order questions from the broader program team.
• Track all CEM, Ethernet, and TDM migration orders through all order stages (submission, provisioning, installation, test, turnup, closeout); maintain accurate and current order status in tracking systems.
• Manage TEC EWO workflow in M6: create and track engineering work orders, manage CEM related queue, elevate stalled orders.
• Identify, document, and elevate stalled or at-risk orders; follow up with carriers and internal teams to resolve order issues and document resolutions and lessons learned.
• Issue change orders for orders requiring modification; verify installation, testing, and turnup completion against order specifications.
• Schedule T1 cutover events in coordination with the broader CEM project team; verify traffic stability post-cutover.
• Troubleshoot Ethernet connectivity issues during the pre-T1+ turnup phase; coordinate with circuit vendors and Client engineering to resolve.
• Notify all relevant teams of cutover closeout; upload final documentation to the designated shared repository.

Key Qualifications:

• Minimum 5 years of telecommunications technical project management experience
• Proven expertise leading multi-site, multi-phase network deployments and carrier projects, including circuit migration, decommissioning, circuit emulation or conversion, and vendor management
• Thorough knowledge of the TDM and Ethernet circuit ordering and provisioning lifecycle
• Familiarity with AI tools and automation
• Outstanding written, verbal, and executive communication skills
• Demonstrated ability to manage parallel workstreams and engage cross-functional stakeholders
• Strong background in technical workflow development, process optimization, risk and issue mitigation, and documentation administration
• Experience managing complex technical escalations.
• PMP certification preferred.

KGIWirelessis an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.