Project Manager (Telecom) — Circuit Emulation Migration

KGI Wireless, Inc.; Idaho; Remote; USD 90,000 - 130,000; Full time

Job summary

KGI Wireless, Inc. seeks a seasoned Project Manager to lead pre-cutover and post-cutover CEM, Ethernet, and TDM migration orders across the program. The role requires coordinating cross-functional teams, ensuring on-time delivery, and managing vendor relationships.

You will chair regular CEM team meetings, track progress through all stages, handle escalations, and document decisions. Periodic after-hours support may be required to address critical network events or outages.

Qualifications

• Minimum 5 years of telecommunications technical project management experience.
• Proven ability to lead multi-site, multi-phase network deployments and carrier projects.
• Thorough knowledge of the TDM and Ethernet circuit ordering and provisioning lifecycle.
• Familiarity with AI tools and automation is a plus.
• Outstanding written, verbal, and executive communication skills.
• Demonstrated ability to manage parallel workstreams and engage cross-functional stakeholders.
• Strong background in workflow development, process optimization, risk mitigation, and documentation.

Responsibilities

• Host and facilitate daily/weekly CEM team meetings; document decisions, action items, and blockers; distribute meeting notes to all stakeholders.
• Serve as primary liaison between network engineering and architect, access engineering, maintenance engineering, COEI, field engineering, transport, broadband ISP, operations, and TDM Force Disconnect program management.
• Serve as the primary point of contact for CEM order questions from the broader program team.
• Track all CEM, Ethernet, and TDM migration orders through all order stages; maintain accurate and current order status in tracking systems.
• Manage TEC EWO workflow in M6: create and track engineering work orders, manage CEM related queue, elevate stalled orders.
• Identify, document, and elevate stalled or at-risk orders; follow up with carriers and internal teams to resolve order issues and document resolutions and lessons learned.
• Issue change orders for orders requiring modification; verify installation, testing, and turnup completion against order specifications.
• Schedule T1 cutover events in coordination with the broader CEM project team; verify traffic stability post-cutover.
• Troubleshoot Ethernet connectivity issues during the pre-T1+ turnup phase; coordinate with circuit vendors and Client engineering to resolve.
• Notify all relevant teams of cutover closeout; upload final documentation to the designated shared repository.

Skills

Telecom project management

Vendor management

TDM/Ethernet provisioning

Cross-functional coordination

PMP certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Professional US

Location: Remote

The PM-CEM serves as the acting Project Manager for all pre-cutover and post-cutover Circuit Emulation Migration (CEM), Ethernet, and TDM traffic migration orders across the TDM Force Disconnect Program. Periodic support outside standard business hours may be required to address critical network events or outages.

• Host and facilitate daily/weekly CEM team meetings; document decisions, action items, and blockers; distribute meeting notes to all stakeholders.
• Serve as primary liaison between network engineering and architect, access engineering, maintenance engineering, COEI, field engineering, transport, broadband ISP, operations, and TDM Force Disconnect program management.
• Serve as the primary point of contact for CEM order questions from the broader program team.
• Track all CEM, Ethernet, and TDM migration orders through all order stages (submission, provisioning, installation, test, turnup, closeout); maintain accurate and current order status in tracking systems.
• Manage TEC EWO workflow in M6: create and track engineering work orders, manage CEM related queue, elevate stalled orders.
• Identify, document, and elevate stalled or at-risk orders; follow up with carriers and internal teams to resolve order issues and document resolutions and lessons learned.
• Issue change orders for orders requiring modification; verify installation, testing, and turnup completion against order specifications.
• Schedule T1 cutover events in coordination with the broader CEM project team; verify traffic stability post-cutover.
• Troubleshoot Ethernet connectivity issues during the pre-T1+ turnup phase; coordinate with circuit vendors and Client engineering to resolve.
• Notify all relevant teams of cutover closeout; upload final documentation to the designated shared repository.

Key Qualifications:

• Minimum 5 years of telecommunications technical project management experience
• Proven expertise leading multi-site, multi-phase network deployments and carrier projects, including circuit migration, decommissioning, circuit emulation or conversion, and vendor management
• Thorough knowledge of the TDM and Ethernet circuit ordering and provisioning lifecycle
• Familiarity with AI tools and automation
• Outstanding written, verbal, and executive communication skills
• Demonstrated ability to manage parallel workstreams and engage cross-functional stakeholders
• Strong background in technical workflow development, process optimization, risk and issue mitigation, and documentation administration
• Experience managing complex technical escalations.
• PMP certification preferred.

KGIWirelessis an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.