Project Manager - Stay Experience (contract)

Hilton; McLean (VA); Hybrid; USD 90,000 - 107,000; Part time

Job summary

Hilton in McLean, VA is seeking a highly skilled program management professional to lead a one-year enterprise initiative accelerating digital stay capabilities across guests, Team Members, and owner/operators. You will translate strategy into cross-functional execution spanning marketing, technology, communications, enablement, reporting, change management, and support.

This is a contract role through Talent Solutions, with hybrid work onsite 3 days per week.

Qualifications

• Proven ability to drive alignment across internal teams, external partners, and senior stakeholders.
• Strong program management skills including planning, governance, risk and budget tracking.
• Excellent written and verbal communication for executive updates and decisions.
• Proactive risk, issue, and tradeoff management in fast-paced environments.
• Experience coordinating agency and vendor workstreams, including procurement and budgets.
• Familiarity with digital products, customer experience, brand activation, or loyalty programs.

Responsibilities

• Lead end-to-end program delivery across cross-functional workstreams from mobilization to launch and sustainment.
• Create and manage the integrated program plan with milestones, owners, dependencies, risks, and budgets.
• Maintain PMO artifacts: roadmap, workstream charters, readiness tracker, risk and decision logs, budget tracker.
• Coordinate business leads, workstream owners, and vendors to maintain alignment and progress.
• Lead readiness planning, define criteria, track pilots and scale thresholds, and plan transitions for ongoing ownership.
• Oversee agency/vendor workstreams, briefs, procurement, timelines, and budget implications.
• Identify risks/issues early; develop mitigation plans and escalate decisions when needed.
• Develop executive-ready communications synthesizing progress, risks, and next steps.

Skills

Cross-functional leadership

Program governance

Executive communication

Risk management

Vendor coordination

Digital product familiarity

Education

PM certification (PMP/CAPM/Agile)

Tools

PMO tools

Job description

Please note that this is a contract role providing services to Hilton through Talent Solutions. If you are selected for this role, you will be employed by Talent Solutions and will not be an employee of Hilton. Contract workers are not employees of Hilton or any of its subsidiaries, nor will they be eligible for Hilton benefits.

• Hybrid role in our McLean, VA office working onsite 3 days/week***
• Possible contract to hire after 12 months***

Job Summary

We are seeking a highly skilled and driven program management professional to lead a high-priority, one-year enterprise initiative focused on accelerating awareness and adoption of digital stay capabilities across guest, Team Member, and owner/operator audiences. In this role, you will serve as the central force translating program strategy into coordinated, cross-functional execution spanning marketing, technology, communications, enablement, reporting, change management, and support. You will build the structure, visibility, and momentum necessary to deliver key activation milestones while laying a scalable foundation for long-term success. This is a critical leadership opportunity for someone who thrives in complex, matrixed environments and is passionate about driving meaningful outcomes through disciplined program management.

Responsibilities

• Lead end-to-end program delivery across cross-functional workstreams, from mobilization through launch and sustainment
• Build and manage the integrated program plan, including scope, milestones, owners, dependencies, risks, decisions, budget needs, and launch readiness
• Establish and maintain core PMO tools, including the roadmap, workstream charters, readiness tracker, dependency map, action and decision log, risk log, and budget tracker
• Coordinate business leads, workstream owners, cross-functional teams, vendors, and regional partners to maintain alignment and drive progress
• Lead launch-readiness planning by defining readiness criteria, tracking pilot and scale thresholds, and coordinating transition plans for ongoing ownership
• Coordinate agency and vendor workstreams, including briefs, procurement, deliverables, approvals, timelines, dependencies, and budget implications
• Identify risks, issues, and tradeoffs early; develop mitigation plans and elevate decisions when needed
• Lead program governance and operating rhythms, including working sessions, program reviews, sponsor updates, and milestone checkpointsDevelop clear, executive-ready communications that synthesize progress, decisions, risks, asks, and next steps

Skills

• Demonstrated ability to build alignment and drive accountability across internal teams, external partners, and senior stakeholders
• Strong program management skills, including planning, governance, risk management, dependency management, budgeting, and executive reporting
• Strong executive communication skills, with the ability to translate complex information into concise, action-oriented updates and decision materials
• Ability to identify and manage risks, issues, and tradeoffs proactively in a fast-paced, matrixed environment
• Experience coordinating agency and vendor workstreams, including procurement, deliverables, and budget management
• Familiarity with digital products, customer experience, brand activation, loyalty, marketing, operations, or change management preferred

Qualifications

• Project management certification preferred, such as PMP, CAPM, Agile, Scrum, or Prosci, or equivalent practical PMO experience
• Experience managing complex, cross-functional enterprise programs in a highly matrixed organization
• Experience managing programs across the full lifecycle, from mobilization through launch and sustainment
• Experience in hospitality, digital products, customer experience, brand activation, loyalty, marketing, operations, or change management preferred

This is a rare opportunity to take on a high-visibility leadership role at the intersection of digital innovation and enterprise transformation within one of the world's most recognized hospitality brands. You will have the chance to shape how guests, Team Members, and owner/operators experience and engage with cutting-edge digital capabilities, leaving a lasting impact on the organization's digital future. If you are a results-oriented program leader who excels at bringing order to complexity and inspiring cross-functional teams to deliver, this role offers an exceptional platform to do your best work.

Pay Rate Range

65 - 78 USD hourly