Senior Manager Product Management

Hilton; McLean (VA); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Incredible travel perks

Employee stock purchase program (ESPP)

Paid parental leave

Mental health resources

Generous PTO

Health & welfare benefits

Retirement plans

Job summary

Hilton is seeking a Senior Manager of Product Management to lead the On-Property Product team, reporting to the Director of Product Management. The role supports strategic initiatives and the property management system transformation in a hospitality setting.

You will blend strategic leadership with hands-on execution, defining vision, building roadmaps, and delivering measurable business outcomes across hotel operations and related workflows.

Qualifications

• Seven or more years of experience in product, technology, customer experience or related field.
• Experience communicating with stakeholders, analyzing requirements, and documenting products in a cross-functional Agile environment.
• Proficiency with Jira and Confluence.

Responsibilities

• Own product strategy and prioritization for inventory, groups, and reporting capabilities.
• Translate opportunities, challenges, risks, and hotel feedback into product plans and delivery.
• Develop expertise in hotel operations and property management workflows to identify opportunities for innovation and efficiency.
• Lead initiatives from discovery through delivery, adoption, and measurement.
• Create and communicate product requirements, business cases, roadmaps, risks, and recommendations.

Skills

Product management

Stakeholder communication

Agile methodologies

Education

Bachelor's Degree

Associate's Degree

High School Diploma

Tools

Jira

Confluence

Job description

Job Description

Exceptional Hospitality Starts with You

This role is based at one of our corporate offices in McLean, VA, Memphis, TN, or Dallas, TX

This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Senior Manager Product Management, you will bring your technical skills to a hospitality company with an award-winning culture. On the On-Property Product team reporting to the Director Product Management, you will support strategic initiatives, including Hilton's property management system transformation.

You will combine strategic product leadership with hands-on execution, requiring the skill to define vision, build roadmaps, influence stakeholders, and deliver business outcomes. You bring strong product management experience, thrive in cross-functional environments, and can translate complex business needs into impactful product solutions.

What You'll Do During a Typical Day

• Own product strategy, and prioritization for assigned domains, initially focused on PEP's inventory, groups, and reporting capabilities.
• Translate business opportunities, operational challenges, risks, and hotel feedback into product recommendations and delivery plans.
• Develop expertise in hotel operations, property management workflows, and business processes to identify opportunities for innovation and efficiency.
• Own product initiatives from discovery through delivery, adoption, and measurement.
• Create and communicate product requirements, business cases, roadmaps, priorities, risks, and recommendations to drive successful product outcomes.

How You'll Collaborate With Others

• Engage business stakeholders to understand needs, operational challenges, and strategic opportunities.
• Collaborate with Product Owners to identify and mitigate delivery risks.
• Build alignment across Product, Software Engineering, Architecture, Quality Engineering, Front Office, Revenue Management, Commercial, and Program teams to drive successful outcomes.
• Support vendor and technology partner engagements by providing product direction, evaluating solutions, and aligning delivery with business objectives.

Deliverables You'll Take Ownership Of

• Initial ownership will focus on Inventory, Groups, Reporting, and other enterprise priorities within Hilton's property management platform, with responsibilities evolving as business needs and product roadmaps change.

What It Takes to Make the Stay

You Have These Minimum Qualifications

• Seven (7) years of work experience in Product, Technology, Customer Experience or related field.
• Experience communicating with stakeholders, analyzing business and product requirements, and developing product documentation in a cross-functional Agile environment.
• Demonstrated proficiency in Jira and Confluence.
• This is a hybrid role and would require to be near one of our three US office locations (McLean, Dallas, Memphis)
• Travel up to 10% (if applicable).

It Would Be Useful If You Have

• Bachelor's Degree, Associate's Degree plus 6+ years of Technology-related experience, or High School Diploma/GED plus 12+ years of Technology-related experience.
• Ten (10) + years of work experience in Product Management, Technology, Hospitality Technology, Customer Experience, or a related field.
• Experience with PEP or another hotel property management system.
• Experience mentoring, coaching, or leading Product Managers, Product Owners, or other product professionals.

How We'll Help You Thrive

Benefits

• Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources - Your well-being comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
• Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future - Our retirement plans make it easier to save for what's next
• Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $120,000 - $160,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.