Project Manager Senior

Mass General Brigham; Boston (MA); Hybrid; USD 80,000 - 116,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

403(b) retirement plan

Tuition reimbursement

MBTA pass

Job summary

Mass General Brigham is seeking a Performance Improvement Manager to support quality and safety across the Perioperative Department and the Brigham Family. You will manage multiple department quality projects, lead multidisciplinary teams, and collaborate with clinical staff to improve performance on key measures.

The role requires a Bachelor's degree in a related field, with 3–7 years in project management and quality/process improvement, preferably in healthcare, plus strong data analytics and

Qualifications

• Bachelor's degree in a related field is required.
• 3–7 years of project management experience in healthcare is required.
• 3–7 years of Quality and Process Improvement experience in healthcare preferred.
• 3–7 year of team leadership experience required.

Responsibilities

• Leads multidisciplinary teams to develop, implement, and evaluate quality care initiatives across Perioperative Services.
• Designs and implements data collection tools and oversees data analytics and data integrity.
• Supports measurement frameworks and drives continuous improvement across the department.
• Collaborates with administrative and clinical leadership to meet strategic goals.
• Performs other administrative duties as assigned by the Director of Professional Operations.

Skills

Quality improvement

Project management

Data analytics

Team leadership

Interpersonal skills

Communication

PowerPoint

MS Office

Flowcharting

QI Charts

Education

Bachelor's degree in related field

Master's degree in related field (preferred)

Tools

PowerPoint

QI Charts

Excel

Access

Job description

Job Summary

The Performance Improvement Manager plays a key role in supporting the development, implementation, management and sustainment of a system of quality and safety in the Perioperative Department and across the Brigham Family. The Performance Improvement Manager, working under the Sr Director manages and executes multiple department quality projects and safety initiatives. This role is responsible for supporting an extensive portfolio of department projects This role works collaboratively with multidisciplinary teams across Perioperative Services.

Essential Functions

• Has a working knowledge of systematic and coordinated approaches to solving problems using a quality improvement framework such as the IHI model for improvement, lean or other improvement methodologies and tools. Demonstrates progressively independent leadership skills.
• Leads multidisciplinary teams in the development, implementation, and evaluation of quality care initiatives across Perioperative Services.
• Has knowledge of measurement framework, and participates in the design, development and implementation of data collection tools. Oversees and conducts data analytics and data integrity. Reviews of accurate data collection.
• Works collectively with clinical staff to facilitate the highest possible performance on selected clinical quality measures.
• Participates in the development and implementation of strategies to enhance continuous improvement in process and outcomes.
• Actively networks across MGB to develop skills, knowledge base, and opportunities to promote system quality initiatives.
• Supports the Perioperative Department Annual Goal-Setting process, including collaborating with key stakeholders to develop measurable goals tied to the department’s strategic plan.
• Other administrative and operational duties as assigned by Director of Professional Operations.

Qualifications

Education: Bachelor’s degree in a related field required. Master’s degree in a related field preferred. Relevant experience may be considered in lieu of the required degree: No Experience: 3–7 years of project management experience required, preferably within the healthcare industry. 3-7 years Quality and Process Improvement experience preferably in healthcare 3-7 year of team leadership experience required.

Knowledge, Skills and Abilities

• Must have strong interpersonal skills necessary to establish supportive, collegial relationships, and to interact effectively with administrative and clinical leadership, staff, clinical leads, and other healthcare professionals.
• Highly self-motivated.
• Ability to manage multiple projects simultaneously and adhere to work deadlines.
• Excellent verbal and written communication skills.
• Excellent presentation skills including ability to speak before large audiences and prepare and provide Power Point presentations.
• Excellent computer skills including Microsoft Office (Word, Excel, PowerPoint, Access), Flowcharting/mapping (QI Charts).
• Excellent problem-solving and conflict-resolution skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.

Additional Job Details (if applicable)

Department: BWH Perioperative Department

Schedule: Monday - Friday | 7am-6pm Flexible | Full Time| Onsite Hybrid model is offered after 90 days of training (subject to change based on departmental/organizational needs), providing flexibility while maintaining meaningful connections with colleagues.

Compensation: The posted salary reflects the starting range for this position. Actual compensation will be based on the selected candidate's qualifications, including experience, education, and relevant skills.

Benefits: Medical, Dental, Vision, 403b retirement plan, tuition reimbursement, discounted MBTA pass & more!

Please note that this position does not support sponsorship for employment visa status or work authorization programs, including OPT and STEM OPT. Therefore, candidates requiring employment authorization through these programs are not eligible for consideration.

Remote Type Hybrid Work Location 75 Francis Street

Scheduled Weekly Hours 40

Employee Type Regular Work Shift Day (United States of America)

Pay Range $79,560.00 - $115,720.80/Annual Grade 7

EEO Statement: 2200

The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.