Quality and Safety Specialist

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); Hybrid; USD 80,000 - 116,000; Full time

Job summary

Mass General Brigham in Boston is seeking a quality improvement and patient safety professional to lead initiatives related to medical equipment. You will develop, implement, and oversee programs to improve care quality and safety, and monitor performance metrics.

This role collaborates with clinical and quality teams, ensures regulatory compliance, and drives reporting improvements. The position requires 3–5 years in healthcare quality and offers a hybrid work arrangement at our Boston campus.

Qualifications

• Bachelor's degree in a related field.
• 3–5 years of quality improvement or patient safety experience in healthcare.
• Knowledge of healthcare regulations and accreditation standards.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to collaborate with multidisciplinary teams.
• Detail-oriented with accurate data analysis and reporting.

Responsibilities

• Develop, implement, and oversee quality improvement initiatives to enhance patient care and outcomes.
• Promote and cultivate a culture of safety within the hospital and Biomedical Engineering Department.
• Develop and implement strategies to engage staff in safety initiatives and reporting.
• Monitor and analyze quality metrics and other performance indicators.
• Lead or participate in performance improvement projects related to patient safety and quality of care.
• Ensure compliance with healthcare regulations, accreditation standards, and quality reporting requirements.
• Collaborate with patient experience teams to assess and improve the overall patient experience.
• Analyze and report on quality and safety data regularly.
• Provide education and training to staff on quality improvement methodologies, patient safety principles, and regulatory requirements.

Skills

Quality improvement

Patient safety

Healthcare analytics

Communication

Teamwork

Education

Bachelor's degree in a related field

Job description

Site

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for promoting high-quality patient care and a culture of safety involving medical equipment within the hospital. This position involves monitoring and improving quality and safety metrics, conducting assessments, and implementing initiatives to enhance overall healthcare quality and safety related to the use medical equipment across MGB. This position works within the MGB Biomedical Engineering Department and promotes safety and quality through the Biomedical Engineering safety investigation, recall, Institutional Review Board (IRB) review, and other initiatives in collaboration with clinical and quality stakeholders across the system.

Does this position require Patient Care? No

Essential Functions

• Develop, implement, and oversee quality improvement initiatives to enhance patient care and outcomes.
• Promote and cultivate a culture of safety within the hospital and Biomedical Engineering Department.
• Develop and implement strategies to engage staff in safety initiatives and reporting.
• Monitor and analyze quality metrics and other performance indicators.
• Lead or participate in performance improvement projects related to patient safety and quality of care.
• Ensure compliance with healthcare regulations, accreditation standards, and quality reporting requirements.
• Collaborate with patient experience teams to assess and improve the overall patient experience.
• Analyze and report on quality and safety data regularly.
• Provide education and training to staff on quality improvement methodologies, patient safety principles, and regulatory requirements.

Qualifications

Education: Bachelor's Degree Related Field of Study required

Licenses and Credentials: Experience Experience in quality improvement, patient safety, or a related field within a healthcare setting 3-5 years required

• Knowledge of healthcare regulations, accreditation standards, and quality improvement methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to collaborate effectively with multidisciplinary teams.
• Detail-oriented with a focus on accuracy in data analysis and reporting.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Work Arrangement

Remote Type Hybrid Work Location 15 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America)

Pay

Pay Range $79,560.00 - $115,720.80/Annual Grade 7

Compensation and Benefits

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Competency Framework

Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Culture and Mission

Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality...