Project Manager – SaaS Implementations

Jobtailor; Atlanta (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

Jobtailor in Atlanta seeks a Senior Project Manager to own end-to-end implementation plans for enterprise SaaS projects. You will lead multiple concurrent initiatives, coordinate with cross-functional teams, and ensure governance and risk frameworks are applied to deliver on schedule.

You will drive executive communication, maintain schedules and RAID logs, and collaborate with product, engineering, and sales to align requirements with customer needs. Occasional client-site travel is expected.

Qualifications

• 10+ years of overall business experience
• At least 5 years leading complex, enterprise-level SaaS implementation projects
• PMP certification required
• Strong command of project management methodologies, governance structures, and risk frameworks
• Proven ability to manage multiple large projects simultaneously with competing priorities
• Excellent executive-level written and verbal communication skills

Responsibilities

• Own full implementation plans for assigned projects
• Lead multiple concurrent enterprise-level SaaS implementation projects
• Develop and maintain project schedules, RAID logs, and action item trackers
• Deliver internal and external status reports, executive summaries, and progress updates
• Facilitate meetings, document decisions, address risks, and communicate next steps
• Travel to client sites for kickoffs, discovery, or critical milestones

Skills

PMP Certification

Enterprise-Level SaaS Implementation

Project Management Methodologies

Stakeholder Management

Risk Management

Executive Communication

Team Leadership

Tools

Vitally

PlanHat

ClickUp

RocketLane

Monday.com

Jira

Trello

Job description

• Own full implementation plans for assigned projects
• Collaborate with Implementation Managers on configuration, technical, and business requirements
• Lead multiple concurrent enterprise-level SaaS implementation projects
• Establish project governance structures, meeting cadences, decision frameworks, and communication pathways
• Develop and maintain project schedules, RAID logs, and action item trackers
• Drive project timelines, accountability, coordination, and follow-through for clients and internal teams
• Deliver internal and external status reports, executive summaries, and progress updates
• Facilitate meetings, document decisions, address risks, and communicate next steps
• Build relationships with program administrators, technical contacts, and executive sponsors
• Identify, elevate, and resolve risks and blockers
• Guide customers toward best practices based on platform capabilities and implementation lessons learned
• Assess dependencies across workstreams and adjust plans with Implementation Managers and technical teams
• Partner with Implementation Managers and Configuration Specialists on requirements and customer needs
• Collaborate with Product, Engineering, Client Support, and Strategic Accounts on issues and escalations
• Partner with Sales during RFP responses and late-stage opportunities
• Participate in project management, governance, and delivery process improvements
• Lead customer workshops, requirement alignment sessions, and governance meetings
• Occasionally travel to client sites for kickoffs, discovery, or critical milestones

Requirements

• 10+ years of overall business experience
• At least 5 years leading complex, enterprise-level SaaS implementation projects
• PMP certification required
• Strong command of project management methodologies, governance structures, and risk frameworks
• Proven ability to manage multiple large projects simultaneously with competing priorities
• Excellent executive-level written and verbal communication skills
• Strong meeting facilitation and stakeholder management skills
• Ability to understand software capabilities and translate them into project plans, timelines, and recommendations
• Ability to collaborate across Product, Sales, Leadership, Development, and Data Operations
• High accountability, ownership mentality, and track record of driving teams to meet commitments
• Experience working with state or local government agencies preferred
• Familiarity with housing, community development, or grant-funded programs preferred
• Experience with workflow-based or case management SaaS platforms preferred
• Familiarity with Vitally, PlanHat, ClickUp, RocketLane, Monday.com, Jira, Trello, or similar platforms preferred
• Candidates must be able to commute to the Atlanta office at least one day per week

Core Competencies

Demonstrates extensive experience in leading complex enterprise-level SaaS implementation projects, with a strong command of project management methodologies and governance structures. Proven ability to drive project timelines, facilitate stakeholder engagement, and deliver executive-level communication.

Highest-signal resume keywords

• PMP Certification
• Enterprise-Level SaaS Implementation
• Project Management Methodologies
• Stakeholder Management
• Risk Management

ATS Optimization Keywords

Hard Skills

• Project Scheduling
• RAID Log Management
• Action Item Tracking
• Governance Structure Development
• Decision Framework Establishment

Soft Skills

• Excellent Written Communication
• Excellent Verbal Communication
• Meeting Facilitation
• High Accountability
• Ownership Mentality

Certifications & Qualifications

• PMP Certification

Industry Keywords

• SaaS
• Workflow-Based Platforms
• Case Management
• Community Development
• Grant-Funded Programs

Tools & Technologies

• Vitally
• PlanHat
• ClickUp
• RocketLane
• Monday.com
• Jira
• Trello