Project Manager (Remote)

FMG Suite; Bethlehem (Northampton County); Remote; USD 40,000 - 46,000; Full time

Job summary

FMG Suite is seeking a Project Manager to facilitate client projects involving their innovative marketing software solutions. This fully remote role requires exceptional communication skills to manage client expectations and ensure project deliverables are met on schedule. Ideal candidates will thrive in a collaborative, fast-paced environment and contribute to the ongoing growth of the company.

Benefits

Generous paid Holiday schedule

Comprehensive paid time off policies

Robust Insurance Plan

Matching 401(k) with immediate full vesting

On Demand Pay

Internet & Gym Reimbursement

Qualifications

• Experience in project management preferred.
• Ability to manage client expectations and schedules.
• Comfortable with providing creative solutions.

Responsibilities

• Coordinate all aspects of Forge and Fuse projects.
• Conduct web meetings with clients.
• Proactively communicate with clients and internal teams.

Skills

Exceptional written and verbal communication skills

Detail-oriented

Self-motivated

Critical thinking skills

Job description

What We Do

We’re a marketing software company that serves small business owners, primarily financial advisors, and insurance agents. About 40,000 small businesses use our tools to build websites and send out our content. Generally, these businesses don’t have marketing departments but are growth-minded enough to know they need to market themselves.

We help them do just that. We work together to create beautiful website designs, automated marketing tools, and award-winning educational content for them. The end goal is to help them build better relationships with their clients with less hands-on effort.

About Our Culture

FMG started over a decade ago and now has 300+ (and growing!) employees spread out across the globe. We embrace a fast-paced, results-oriented culture, and focus on a healthy work/life balance. We value collaboration and open, thoughtful communication. We believe work should be both engaging and challenging, mixed with a good sense of humor.

Our goal is to invest in motivated, successful individuals and watch them succeed both inside and outside of work. We’re building a winning team of A+ players and we hope you’ll be next to join us.

Our Commitment to Diversity, Equity, and Inclusion

At FMG, we believe in the wholehearted acceptance of each other regardless of our differences. We strive to foster an environment that allows everyone to contribute to our mission in their unique ways. With the belief that diversity propels innovation, we are continually finding ways to cultivate a commitment to diversity and inclusion in our employees, services, and products, as well as in the communities in which we live and work.

Our Employee Benefits

FMG strives to be a top-tier employer. We continually evaluate our benefits and total compensation packages to ensure we offer our employees the most competitive package we can provide.

• Generous paid Holiday schedule with a paid Winter Holiday Shutdown week
• Comprehensive paid time off policies including vacation, sick, parental, and bereavement leave.
• Robust Insurance Plan including:
  • Medical with $0 co-pay Telehealth plan
  • Dental
  • Vision
  • Health Savings Account (HSA) with generous employer contributions
  • Flexible Spending Accounts (FSA)
  • Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) coverage
  • Company-paid Short & Long Term Disability coverage
  • Company-paid Employee Assistance Program (EAP)
• Matching 401(k) with immediate full vesting
• Employee Events Committee that plans fun in-person and virtual events
• On Demand Pay - allows access to a portion of your earned wages prior to the payday with same day deposit
• Internet & Gym Reimbursement!
• Work computer equipment is provided to help you succeed :)

Before You Apply

FMG/Agency Revolution is a fast-growing, location-independent company. This means that you are not required to report to an office each day, but rather work remotely from the location(s) of your choice.

However, ideal candidates for this role must still be within a 60 mile drive to the Lehigh Valley, PA, area since we do have team days and other in-person events on a regular basis.

Also, please be sure that you include a cover letter or note showing why you’re interested in this role and how your experience matches the hiring criteria for this open position.

About the Role

Within Agency Revolution, Project Managers are responsible for implementing two products: Fuse and Forge. You’re responsible for coordinating all aspects of each Forge and Fuse project–from kick-off to launch. Client coordination, setting expectations, and ensuring projects are progressing as expected are core responsibilities, as is coordinating with our Content Managers, Integration Specialists, and Visual Designers to ensure our products look great and reflect the clients’ businesses.

Compensation This position offers $40,000-$46,000; depending on experience and qualifications

Primary Responsibilities & Expectations

• Exceptional communication is critical, as is ensuring that the right people are doing the right thing at the right time. Ultimately, your job is to deliver the highest quality communication to our clients as we continue to expand.
• Proactively communicate with clients and internal team via phone, email, and web meetings to ensure expectations are being met and exceeded.
• Work through pre-established checklists and project workflows to ensure all steps are being completed successfully.
• Work closely with the Onboarding Team to ensure the Forge or Fuse product accomplishes client goals.
• Coordinate necessary resources among the Onboarding Team to ensure work is completed on time for our clients.
• Conduct web meetings with clients and internal teams, as well as regular phone calls and email communications with our clients.
• Participate in team meetings to review the status of projects and other activities
• Access to a private & secure workspace, free from distractions
• Accessible during the assigned work schedule for regular duties and responsibilities as outlined by the supervisor
• An internet connection with speeds of 5 Megabits down / 3 Megabits up (5mbps/3mbps)

Skills and Qualifications

• Exceptional written and verbal communication skills.
• Marketing agency and/or experience working with clients.
• Detail-oriented, organized, and able to juggle multiple priorities with grace.
• Self-motivated and able to function both independently and within a team structure.
• Ability to manage expectations, set schedules, and ensure deliverables are on track as agreed to.
• Comfortable brainstorming and offering creative solutions to challenges big and small.
• Critical thinking skills to problem solve and able to field questions and challenges as they happen.
• Excellent follow-up and follow-through skills.
• Ability to learn our processes and systems with an open mind.
• Confident in communicating with clients over the phone and via email regularly.

FMG is proud to be an equal opportunity employer committed to providing employment opportunities regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, and genetic information. If you require accommodation to complete the application or interview process, please contact [e-mail].

You can find out more about what it’s like to work at FMG, by visiting https://fmgsuite.com/about-us/