Project Manager/Product Owner

Brooksource

Stamford (CT)

Hybrid

USD 55,104 - 66,124

Full time

14 days+

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Benefits offered by this job

Medical insurance

Vision insurance

Job summary

A leading staffing agency is seeking a detail-oriented Project Manager I (Product Owner) in Stamford, CT. This role involves managing customer communication projects and overseeing initiatives from requirements gathering to implementation. The ideal candidate should have experience in project management and be adept at writing business and functional requirements. The position is contract-based with a hybrid work model.

Qualifications

0–2 years of experience in project management.
Strong experience writing functional and business requirements.
Excellent prioritization and task management skills.

Responsibilities

Manage the end-to-end project lifecycle, ensuring alignment with scope, schedule, budget, and quality goals.
Drive and support multiple initiatives related to customer communications (email/SMS).
Write detailed Business Requirements Documents (BRDs) and Functional Requirements Documents (FRDs).

Skills

Project Management

Writing functional and business requirements

Prioritization and task management

Tools

MS Project

Visio

Excel

Word

Job description

This range is provided by Brooksource. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$40.00/hr - $48.00/hr

Job Title: Project Manager I (Product Owner)

Location: Stamford, CT (4 days in office, 1 day remote)

Temp Type: Contract until EOY with possibility for extension

Pay Range: $40-48/hr

About the Role:

Our Fortune 75 Media telecom client is seeking a detail-oriented and motivated Project Manager I (Product Owner) to join the Customer Experience / Customer Operations team in Stamford, CT. This role will focus on managing communication projects (email/SMS) that directly impact the experience of our client's Cable and Mobile customers. You will be responsible for guiding initiatives through the full project lifecycle from requirements gathering to implementation, ensuring effective execution and alignment with business goals.

Key Responsibilities:

Manage the end-to-end project lifecycle, ensuring alignment with scope, schedule, budget, and quality goals
Drive and support multiple initiatives related to customer communications (email/SMS)
Write detailed Business Requirements Documents (BRDs) and Functional Requirements Documents (FRDs)
Participate in and lead grooming calls, project planning sessions, and stakeholder meetings
Coordinate cross-functional project teams and establish effective communication plans
Monitor project progress, identify risks, and implement change management strategies as needed
Prepare documentation including status reports and project updates
Collaborate with internal departments to ensure smooth execution of deliverables

Day-to-Day Task Breakdown:

30%: Writing BRDs and FRDs
20%: Grooming and planning calls
20%: Project tracking and status reporting

Top Required Skills:

Project Management (0–2 years of experience)
Strong experience writing functional and business requirements
Excellent prioritization and task management skills

Preferred Tools & Technical Knowledge:

MS Project
Visio
Excel
Word

What You’ll Gain:

Work for a Fortune 100 company
Contribute to high-impact customer communication projects
Be part of a team driving Charter’s commitment to a superior customer experience

EEO Statement:

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Seniority level