Project Manager II - RPO Implementation

Cielo; Wauwatosa (WI); On-site; USD 80,000 - 110,000; Full time

Job summary

Cielo is seeking a Project Manager II - RPO Implementation to lead implementations for small to mid-size clients and maintain positive client relations throughout the project lifecycle.

You will develop and manage project plans, timelines, milestones, and deliverables, coordinating with functional area leaders and stakeholders. A Bachelor’s degree and 3–5 years in PM/HR/RPO are required, with strong communication and leadership skills. Location: Wisconsin, US.

Qualifications

• Bachelor’s degree or equivalent preferred.
• 3–5 years’ experience in talent acquisition, HR or related area.
• 3–5 years’ experience in Project Management.
• General knowledge of recruitment industry and RPO (Recruitment Process Outsourcing) required.

Responsibilities

• Lead implementations for small to medium scale clients.
• Develop and manage project plans, tasks, timelines, milestones and deadlines.
• Coordinate work with functional area leaders and monitor project status.
• Maintain positive client relations and manage projects to completion.
• Provide online meetings and conference calls to orientate a new client and project manage the implementation of a new partnership.
• Escalate scope creep and manage change as required.

Skills

Project management

Client relationship management

Communication

Stakeholder engagement

Time management

Leadership

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office Suite

Excel

Word

PowerPoint

Outlook

Job description

• Position Type: Regular Full-Time (40 hours per week)

Company Description

Are you ready to accelerate your career? Join Cielo as aProject Manager II - RPO (Recruitment Process Outsourcing)Implementation!A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success!

Cielo is the world's leading Talent Acquisition Partner. We deliver a better talent experience for everyone through Talent Acquisition, Search, Consulting, and Digital Accelerators. With our fresh approach – we design and build comprehensive, proven solutions inspired by technology to find and keep the unique talent that elevates our clients above the competition.

Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at [e-mail]

Job Description

The Project Manager II - RPO (Recruitment Process Outsourcing)Implementation leads implementations for small to medium scale clients. The Project Manager II - Implementation maintains positive client relations and manages projects to completion. They are responsible for developing and managing project plan, tasks, timelines, milestones and deadlines as well as coordinating work with functional area leaders and monitoring and reporting on project status and issues.

Duties and Responsibilities:

• Assess/evaluate client needs for initial scope of project and determine project plan.
• Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication.
• Manage client expectations and cultivate the client relationship through implementation and stabilization.
• Assist other team members with client engagements when appropriate.
• Coordinate and respond to client issues.
• Responsible to managing to scope outlined in SOW and escalating scope creep as identified.
• Develop and manage project plan, tasks, timelines, milestones and deadlines.
• Coordinate work with functional area leaders & work stream owners. Monitoring and reporting on project status and issues.
• Provide on-line meetings and conference calls to orientate a new client and project manage the implementation of a new partnership.
• Responsible for providing clients with implementation plans, which include project schedules, work plans, risk analysis, communications documents, training plans, etc.
• Responsible for utilizing (and creating) documents/deliverables necessary for providing exceptional services and ensuring communication of the project plan to the client.
• Assist team in updating all implementation deliverables as required with new process rollouts.
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
• Where required support with process and change management activities.
• Other duties as assigned.

Qualifications

Position Requirements

Education:

• Bachelor’s degree or equivalent preferred.

Experience:

• 3-5 years’ experience in talent acquisition, HR or related area required.
• 3-5 years’ experience in Project Management required.
• General knowledge of recruitment industry and RPO (Recruitment Process Outsourcing)required.

Exposure:

• Handle multiple projects simultaneously and thrive in a fast-paced environment required.
• Possess a unique blend of business and technical savvy as well as a keen attention to detail and ability to effectively manage Implementations required.
• Demonstrate previous project management and leadership experience, with a strong process focus, exceptional interpersonal and technology skills required.
• Proficient with Microsoft Suite (Excel, Word, PowerPoint, Outlook, and other project management software required.
• Strong relationship and influencing skills – high emotional intelligence required.
• Articulate and ability to effectively communicate and engage with stakeholders at all levels required.

Additional Information

Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.

Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at [e-mail]

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