Project Manager – HR Staffing Support Services

CTR Management Group, LLC; McLean (VA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

CTR Management Group, LLC seeks a Project Manager to lead HR Staffing Support Services for USCG Civilian Human Resources. The role requires serving as the Key Personnel, managing contractor staff, and coordinating staffing, delivery of tasks, and performance metrics.

The position requires interaction with the KO/COR, timely reporting, and ensuring compliance with OPM, DHS, USCG, security, and privacy requirements. Hybrid work with onsite presence in Washington, DC is expected.

Qualifications

• Bachelor’s degree with 4+ years of progressive project leadership/management; OR Associate’s with 5+ years of progressive project leadership/management.
• 10+ years of Federal HR/Human Capital or Federal program management experience.
• Experience managing Federal HR contracts involving classification, staffing, retirement, or related HR operations.
• Experience supporting DHS, USCG, or another Federal civilian HR organization.
• Familiarity with Federal HR systems such as USA Staffing, USA Hire, EmpowHR, NFC, FedHR, or eOPF.
• Experience managing Firm-Fixed-Price Federal contracts with performance metrics and AQLs.
• PMP, FAC-P/PM, SHRM, HRCI, or comparable project management or HR certification.

Responsibilities

• Serve as the primary contractor point of contact for the KO and COR.
• Oversee all contractor personnel and task order activities.
• Coordinate staffing, schedules, workloads, and deliverables to meet PWS requirements.
• Monitor performance against established quality standards and performance metrics.
• Ensure technical solutions and schedules are implemented in a timely manner.
• Prepare and submit Monthly Progress Reports within required timeframes.
• Identify and resolve performance, staffing, schedule, and operational issues.
• Maintain effective communication with Government and CTRMG leadership.

Skills

Project leadership

Federal HR knowledge

Contract oversight

Education

Bachelor’s degree

Associate’s degree

PM certifications (PMP, FAC-P/PM, SHRM, HRCI)

Tools

USA Staffing

USA Hire

EmpowHR

NFC

FedHR

eOPF

Job description

Location

Washington, DC / Hybrid

Supervisor

Director of Program Management

Clearance

Unclassified; Tier 1 (T1) Public Trust determination and Common Access Card (CAC) required

Employment Type

Full-Time

This position is Contingent Upon Contract Award

CTR Management Group, LLC (CTRMG) champions the missions of our Federal Government customers and delivers value through people, processes, and solutions. Our customer‑centric approach and innovative spirit are at the core of who we are and are visible in our commitment to our clients’ missions. Our practice areas include Acquisition Management, Human Capital Management, Grants Management and Administration, Information Technology, Training and Development, and various Administrative Support Services.

Position Summary

The Project Manager will serve as Key Personnel and provide overall management and oversight of HR Staffing Support Services supporting the U.S. Coast Guard (USCG) Civilian Human Resources Office. The Project Manager will serve as the primary point of contact for the Contracting Officer (KO) and Contracting Officer’s Representative (COR) and will oversee contractor personnel supporting classification, staffing, HR assistance, and retirement services.

Requirements

• Serve as the primary contractor point of contact for the KO and COR.
• Manage and oversee all contractor personnel and task order activities.
• Coordinate staffing, schedules, workloads, and deliverables to meet PWS requirements.
• Monitor performance against established quality standards and performance metrics.
• Ensure technical solutions and schedules are implemented in a timely manner.
• Maintain financial reporting, labor utilization tracking, and program metrics.
• Prepare and submit Monthly Progress Reports within required timeframes.
• Identify and resolve performance, staffing, schedule, and operational issues.
• Maintain effective communication with Government and CTRMG leadership.
• Participate in progress meetings and the Post-Award Conference as required.
• Ensure contractor personnel comply with applicable OPM, DHS, USCG, security, privacy, and contract requirements.
• Coordinate with the designated Alternate Project Manager to maintain management continuity.

Minimum Qualifications

Candidates must meet one of the following:

• Bachelor’s degree and at least four (4) years of progressive project leadership and management experience; OR Associate’s degree and at least five (5) years of progressive project leadership and management experience.
• Ten (10) or more years of Federal HR/Human Capital or Federal program management experience.
• Experience managing Federal HR contracts involving classification, staffing, personnel actions, retirement, or related HR operations.
• Experience supporting DHS, USCG, or another Federal civilian Human Resources organization.
• Familiarity with Federal HR systems such as USA Staffing, USA Hire, EmpowHR, NFC, FedHR, or eOPF.
• Experience managing Firm-Fixed-Price Federal contracts with performance metrics and Acceptable Quality Levels (AQLs).
• PMP, FAC-P/PM, SHRM, HRCI, or comparable project management or human resources certification.

Work Environment

The position supports USCG Headquarters in Washington, DC. The Government's performance baseline is hybrid, with a minimum of three days onsite and up to two days of COR-approved telework per week. The Project Manager must generally be available between 8:00 a.m. and 4:30 p.m. ET, Monday through Friday, and must respond to Government requests regarding technical issues within three hours. The selected candidate must meet applicable Tier 1 Public Trust, MP ICAM, and CAC requirements.