Project Manager, Enterprise PMO

1-800-FLOWERS.COM, INC.; Chicago (IL); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) retirement savings program

Paid vacation time

Job summary

1-800-FLOWERS.COM, Inc. is seeking an experienced Project Manager, Enterprise PMO to lead cross-functional initiatives spanning Marketing, Product, Merchandising, Operations, eCommerce, Technology, and Finance.

The role emphasizes turning strategic priorities into actionable plans with measurable delivery outcomes. The ideal candidate blends project-management discipline with business acumen, adaptability, and relationship-building across senior leaders.

Qualifications

• Bachelor's degree or higher in a related discipline; business, PM, operations, or technology.
• 5–8+ years of progressive project management experience, handling complex enterprise initiatives.
• Experience in CPG, eCommerce, retail, consumer brands, or related environments is highly preferred.
• Demonstrated track record managing cross-functional projects spanning multiple business units.
• Familiarity with PMO governance, reporting, and delivery practices; strong stakeholder influence.

Responsibilities

• Lead complex, cross-functional enterprise initiatives from planning through execution and delivery.
• Develop and maintain project plans, timelines, milestones, dependencies, risks, and status reports.
• Translate strategic priorities into clear objectives, ownership, and execution plans.
• Identify risks and resource constraints; collaborate with stakeholders on mitigation strategies.
• Build relationships across functions and levels of leadership to drive accountability and momentum.
• Prepare executive-ready updates, dashboards, and decision materials for senior leadership.

Skills

Stakeholder management

Communication

Leadership

PMO governance

Education

Bachelor's degree in Business/Project Management/Operations/Technology

Tools

Jira

Smartsheet

MS Project

Asana

Monday.com

Job description

1-800-FLOWERS.COM, Inc. is a leading provider of thoughtful gifts, helping customers connect, celebrate, and express themselves through our family of brands. With a strong focus on digital innovation, customer experience, operational excellence, and enterprise transformation, we continue to evolve how we work across our organization and serve our customers.

Position Overview

We are seeking an experienced Project Manager, Enterprise PMO to lead complex, cross-functional initiatives across 1-800-FLOWERS.COM, Inc.

In this role, you will partner with leaders and teams across areas including Marketing, Product, Merchandising, Operations, eCommerce, Technology, Finance, and other business functions to help translate strategic priorities into clear plans and successful execution.

The ideal candidate combines strong project management fundamentals with business acumen, adaptability, and the ability to build relationships across an organization. Experience within CPG, eCommerce, retail, consumer products, consumer brands, or a related industry is strongly preferred.

Key Responsibilities

• Lead complex, cross-functional enterprise initiatives from planning through execution and delivery.
• Develop and maintain project plans, timelines, milestones, dependencies, risks, decision logs, status reporting, and action plans.
• Translate strategic business priorities into clear objectives, deliverables, ownership, and execution plans.
• Identify project risks, issues, dependencies, and resource constraints and partner with stakeholders to develop mitigation plans.
• Build strong relationships across business functions and levels of leadership.
• Influence stakeholders and drive accountability to keep initiatives moving forward.
• Facilitate productive conversations across teams with differing priorities and business objectives.
• Prepare clear, concise, executive-ready project updates, presentations, dashboards, and decision materials.
• Communicate project status, risks, dependencies, decisions, and recommendations to senior leadership.
• Partner across business and technical teams while maintaining focus on the broader end-to-end enterprise initiative.
• Support organizational change associated with enterprise initiatives.
• Identify opportunities to improve project delivery practices, collaboration, visibility, and execution.
• Contribute to the continued evolution of Enterprise PMO processes, standards, governance, and ways of working.

Qualifications

• Bachelor's degree required; degree in Business, Project Management, Operations, Technology, or a related discipline preferred.
• 5-8+ years of progressive project management experience, preferably supporting complex enterprise or transformation initiatives.
• Experience within CPG, eCommerce, retail, consumer products, consumer brands, or a closely related environment strongly preferred.
• Demonstrated experience managing projects that span multiple business functions.
• Experience working within or alongside a PMO environment with an understanding of project governance, standards, reporting, and delivery practices.
• Strong stakeholder management skills with demonstrated ability to influence and create accountability across teams.
• Experience communicating with and presenting to senior-level stakeholders.
• Strong business acumen and an understanding of how multiple functions work together to deliver enterprise initiatives.
• Knowledge of Agile, Waterfall, and Hybrid project management approaches.
• Experience with project management and collaboration tools such as Jira, Smartsheet, MS Project, Asana, Monday.com, or similar platforms.
• PMP, Agile, Scrum, or related project management certification preferred but not required.

What We’re Looking For

We're looking for someone who brings a combination of project management discipline, strong communication skills, business acumen, and adaptability.

The successful candidate will be comfortable working across multiple teams and priorities, building relationships with stakeholders at different levels of the organization, and bringing structure and momentum to complex enterprise initiatives.

This is an opportunity to gain broad exposure across the organization, partner with senior leaders, and contribute to strategic initiatives that impact multiple areas of the business.

If you’re an experienced Project Manager who enjoys solving complex problems, collaborating across functions, and driving meaningful business initiatives forward, we’d love to hear from you.

The expected salary range for this position is $115,000 to $125,000 annually. Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law.

To support our commitment to being an employer of choice, we offer comprehensive and competitive health, wellness, and additional benefits to eligible full‑time team members. Benefit eligibility may vary based on location, average hours worked, and length of service.

Benefits may include*:

• Medical, dental, vision, life, and disability insurance for the associate and eligible dependents
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• 401(k) retirement savings program
• Mental health resources and Employee Assistance Program (EAP)
• Paid vacation time (accrued based on hours worked and tenure)
• Paid company holidays
• Employee discount across our family of brands
• Potential eligibility for annual merit-based compensation increases, where applicable

*Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and applicable law. The Company reserves the right to modify, amend, or terminate benefit plans and programs at any time.