Project Manager, Enterprise PMO

Personalization Mall; Jericho, Northern (NY, KY); Hybrid; USD 110,000 - 115,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and-dis

401(k) retirement savings program

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Paid vacation time

Paid company holidays

Employee discount across brands

Merit-based compensation opportunities

Job summary

1-800-FLOWERS.COM, Inc. is seeking a Project Manager, Enterprise PMO to lead complex cross-functional initiatives across the organization, planning from planning through delivery and ensuring alignment with business objectives.

The ideal candidate brings extensive project management experience in consumer-focused environments, strong communication, and collaboration with senior stakeholders to drive projects to successful delivery.

Qualifications

• Bachelor's degree required; degree in Business, Project Management, Operations, Technology, or related discipline preferred.
• 5–8+ years of progressive project management experience.
• Experience in CPG, eCommerce, retail, or related consumer industries preferred.
• Experience working in a PMO environment with governance and reporting.
• Experience developing or improving project management processes and templates.
• Strong stakeholder-management and communication with senior leaders.
• Familiarity with Agile, Waterfall and Hybrid methodologies.
• Experience with Jira, Smartsheet, MS Project, Asana, or Monday.com.
• PMP, Agile, Scrum or related certification preferred but not required.

Responsibilities

• Lead complex, cross-functional enterprise projects from planning through delivery.
• Develop and maintain project plans, timelines, milestones, deliverables, dependencies, and action plans.
• Translate priorities into objectives, workstreams, ownership, and execution plans.
• Coordinate initiatives across Marketing, Product, Merchandising, Operations, eCommerce, Technology, Finance, and other areas.
• Monitor progress, identify risks, issues, and resource constraints; mitigate where possible.
• Facilitate cross-functional meetings; ensure ownership, accountability, and follow-through.
• Build relationships with sponsors, leaders, and stakeholders across functions.
• Communicate status, risks, decisions, and recommendations to executives.
• Support Enterprise PMO governance, reporting templates, and processes improvement.
• Partner with business and technical teams to enable end-to-end delivery.
• Support change-management activities and new ways of working.
• Identify opportunities to improve execution, collaboration, and visibility.

Skills

Project management

Cross-functional leadership

Stakeholder management

Agile

Waterfall

Hybrid PM

Jira

Smartsheet

Microsoft Project

Asana

Monday.com

PMO governance

Education

Bachelor's degree

Tools

Jira

Smartsheet

Microsoft Project

Asana

Monday.com

Job description

The Project Manager, Enterprise PMO is responsible for leading complex, cross-functional initiatives that support key strategic priorities across 1-800-FLOWERS.COM, Inc.

This role partners with teams across the organization to plan and execute enterprise projects, establish clear timelines and deliverables, manage risks and dependencies, facilitate effective decision-making, and ensure initiatives remain aligned with business objectives.

The ideal candidate brings strong project management experience within a complex, consumer-focused organization and has demonstrated success leading initiatives across multiple business functions. This individual will be a strong communicator and collaborative partner who can effectively engage stakeholders at all levels of the organization while driving projects from planning through successful delivery.

Key Responsibilities

• Lead complex, cross-functional enterprise projects from planning through execution and delivery.
• Develop and maintain comprehensive project plans, timelines, milestones, deliverables, dependencies, and action plans.
• Translate strategic business priorities into clear project objectives, workstreams, ownership, and execution plans.
• Coordinate initiatives across functions including Marketing, Product, Merchandising, Operations, eCommerce, Technology, Finance, and other business areas.
• Monitor project progress and proactively identify risks, issues, dependencies, and resource constraints.
• Partner with stakeholders to develop mitigation strategies and resolve project roadblocks.
• Facilitate cross-functional project meetings and ensure clear ownership, accountability, and follow-through on commitments.
• Build strong relationships with project sponsors, business leaders, and cross-functional stakeholders.
• Effectively manage competing priorities and facilitate alignment across teams with differing business objectives.
• Prepare clear and concise project updates, dashboards, presentations, and other materials for senior and executive leadership.
• Communicate project status, risks, dependencies, decisions, and recommendations to key stakeholders.
• Support the continued development and improvement of Enterprise PMO processes, governance, reporting, templates, and project management practices.
• Apply project management best practices while adapting approaches based on business and project needs.
• Partner effectively with both business and technical teams to support successful end-to-end project delivery.
• Support change-management activities associated with enterprise initiatives and new ways of working.
• Identify opportunities to improve project execution, collaboration, visibility, and overall effectiveness.

Requirements

• Bachelor's degree required; degree in Business, Project Management, Operations, Technology, or a related discipline preferred.
• 5–8+ years of progressive project management experience, preferably supporting complex enterprise or transformation initiatives.
• Experience within CPG, eCommerce, retail, consumer products, consumer brands, or a related industry strongly preferred.
• Demonstrated experience managing initiatives that span multiple business functions and stakeholder groups.
• Experience working within or alongside an established PMO environment with an understanding of project governance, reporting, standards, and delivery practices.
• Experience developing, improving, or implementing project management processes, governance, templates, or reporting practices preferred.
• Strong stakeholder-management skills with the ability to influence and drive accountability across cross-functional teams.
• Experience communicating with and presenting to senior and executive-level stakeholders.
• Strong organizational, analytical, problem-solving, and decision-making skills.
• Ability to manage multiple priorities and adapt effectively within a dynamic business environment.
• Strong business acumen with the ability to understand project objectives within the broader context of the organization.
• Knowledge of Agile, Waterfall, and Hybrid project management methodologies.
• Experience with project management and collaboration tools such as Jira, Smartsheet, Microsoft Project, Asana, Monday.com, or similar platforms.
• PMP, Agile, Scrum, or related project management certification preferred but not required.

Ideal Candidate

The ideal candidate is a collaborative, hands-on Project Manager who combines strong project management fundamentals with excellent business judgment and communication skills.

This individual is comfortable working across multiple areas of an organization, developing relationships with senior stakeholders, navigating competing priorities, and bringing structure and clarity to complex initiatives.

The successful candidate will be adaptable, proactive, solutions-oriented, and motivated by the opportunity to contribute to strategic initiatives that have broad impact across 1-800-FLOWERS.COM, Inc.

The expected salary range for this position is $110,000 to $115,000 annually. Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law.

Benefits may include*:

• Medical, dental, vision, life, and disability insurance for the associate and eligible dependents
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• 401(k) retirement savings program
• Mental health resources and Employee Assistance Program (EAP)
• Paid vacation time (accrued based on hours worked and tenure)
• Paid company holidays
• Employee discount across our family of brands
• Potential eligibility for annual merit-based compensation increases, where applicable

*Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and applicable law. The Company reserves the right to modify, amend, or terminate benefit plans and programs at any time.

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