Project Manager - EMEA

ScienceLogic; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) with employer match

Flexible PTO

Volunteer Time Off

Sabbatical after 5 years

Parental leave

Referral bonus program

Pet insurance

On-site HQ office in Reston

Catered lunches Thursdays

Job summary

ScienceLogic in Reston, VA, is seeking a results-driven project leader to guide IT operations projects from planning to delivery. You will coordinate governance, manage scope and timelines, and ensure outcomes align with customer business goals.

Ideal candidates will combine commercial thinking with strong stakeholder engagement, AI curiosity, and a knack for translating technical work into business value. This role emphasizes ownership, urgency, and cross-functional collaboration.

Qualifications

• Create and maintain project plans, schedules, RAID logs, and status reports.
• Manage scope, milestones, deliverables, dependencies, and timelines.
• Lead governance routines including weekly reviews and steering committees.
• Identify risks, issues, blockers and escalate appropriately.
• Build relationships with customer stakeholders throughout the project lifecycle.
• Translate technical delivery into business value and measurable outcomes.
• Understand ScienceLogic solutions, AI capabilities, and platform architecture.

Responsibilities

• Own project risks, issues, and escalations through to resolution.
• Coordinate between customers and ScienceLogic delivery teams.
• Lead status calls and executive reviews with diverse audiences.
• Align activities to customer outcomes and measurable business value.

Skills

Commercial mindset

Customer focus

Executive communication

AI & automation curiosity

Creative thinking

Stakeholder management

Ownership & accountability

Urgent delivery

Cross-functional collaboration

Tools

Copilot

ChatGPT

Power Automate

Power Apps

Job description

About ScienceLogic…

ScienceLogic is redefining IT operations for the modern enterprise. Our AIOps platform empowers organizations to achieve Autonomic IT — where systems are self-healing, self-optimizing, and seamlessly aligned with business outcomes. We help enterprises and service providers gain unified visibility across hybrid and multi-cloud environments, automate workflows, and unlock performance at scale.

We’re accelerating digital transformation through the power of automation, AI, and analytics — giving IT and business leaders the tools to deliver superior customer experiences, drive efficiency, and innovate with confidence.

What you’ll be doing…

• Creating and maintaining project plans, schedules, RAID logs, status reports, and delivery documentation

• Managing project scope, milestones, deliverables, dependencies, and timelines

• Leading project governance routines including weekly reviews, status meetings, and steering committees

• Monitoring project health and proactively identifying risks, issues, and blockers

• Keeping projects on track for scope, timeline, budget, and customer expectations

• Building and maintaining strong relationships with customer stakeholders throughout the project lifecycle

• Acting as the primary coordination point between customers and ScienceLogic delivery teams

• Leading project status calls, executive reviews, and steering committees, adapting communication style for technical, operational, and executive audiences

• Understanding customer business objectives and ensuring project activities stay aligned to measurable outcomes

• Translating technical delivery activities into business value and identifying whitespace opportunities beyond immediate scope

• Developing a strong understanding of ScienceLogic solutions, AI capabilities, and platform architecture

• Using AI, Copilot, Power Automate, and workflow orchestration to build automation for reporting, RAID management, action tracking, resource planning, and customer communications

• Driving projects with urgency and ownership, and pushing back professionally on scope creep or unrealistic timelines

• Owning project risks, issues, and escalations through to resolution, coordinating cross-functional response across PS, Support, Product, Engineering, SRE, CS, and Sales

• Coordinating resource requirements, supporting forecasting and capacity planning, and tracking consultant assignments across active engagements

Qualities you possess…

• Think commercially and strategically, not just operationally

• Understand customer value and business outcomes, not just project milestones

• Move comfortably between technical teams and executive stakeholders

• Technically curious, with an appetite for AI and automation

• Challenge conventional approaches and thinks creatively

• Spot opportunities where others see tasks

• Strong business acumen and customer awareness

• Comfortable holding stakeholders accountable

• Persistent, resilient, with strong follow-through

• Confident enough to challenge customers when required

• Take ownership of problems and drives them to resolution

• Operate with urgency and personal accountability

Nice to have…

• Experience with AI tools such as Microsoft Copilot, ChatGPT, Power Automate, or Power Apps

• Experience building workflow automations and productivity improvements

Benefits & Perks

• Comprehensive medical, dental and vision plans.

• 401(k) plan with employer match.

• Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.

• Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization.

• 5-year Service Milestone Sabbatical.

• Paid parental leave.

• Generous employee referral bonus program.

• Pet insurance.

• HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays.

• Regular virtual company-wide events, including cooking classes, yoga, meditation and more.

• The opportunity to learn and develop from some of the best and brightest minds in the industry!

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

About ScienceLogic

ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to resolve and predict problems faster in a digital, **ephemeral** world. Its solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation.

www.sciencelogic.com