Project Manager: Customer-Facing & Cross-Functional Programs

BAC (Baltimore Aircoil Company, Inc.); Jessup (MD); On-site; USD 71,000 - 121,000; Full time

Benefits offered by this job

Medical, dental, vision

401k

Employee stock ownership plan

Annual bonus incentive program

Job summary

Baltimore Aircoil Company, Inc. is seeking a Project Manager in Jessup, MD to coordinate complex projects with customers, sales, engineering and operations. You will drive the project schedule, manage milestones, and ensure alignment with contract requirements and quality standards.

The role emphasizes customer satisfaction, profitability, and collaboration across functions, including procurement, manufacturing, and QA, with travel up to 25% as needed.

Qualifications

• Bachelor’s Degree in Mechanical Engineering or other technical degree and 2+ years of experience in project management
• Prior successful large or complex project management experience
• Excellent organizational skills and ability to multi-task
• PMP certification is a plus
• Working knowledge of Smartsheet
• Possess excellent customer service skills with strong verbal and written communications skills
• Negotiate through difficult issues without losing composure
• Detail oriented and high sense of urgency
• Thorough knowledge of BAC products and manufacturing processes including new products, incomplete designs, and non-standard applications
• Cross functional effectiveness including but not limited to engineering, sales, applications, manufacturing, contracts, and quality

Responsibilities

• Primary contact for internal or external complex or strategic projects and lead the scope and commercial review.
• Produce and manage documentation required to meet all internal and customer requirements and project schedule.
• Responsible for all high-level decision making within the levels defined by the Grants of Authority.
• Manage deadlines of key milestones in the project cycle.
• Schedule and lead meetings to ensure project milestones are met at BAC HQ or the manufacturing plants as needed.
• Provide regular updates to the Project Management Team Lead and The Americas Leadership Team review.
• Lead meetings to effectively communicate with customers and internal stakeholders, while fostering a positive customer experience that encourages retention and repeat business.
• Coordinate with internal BAC departments and external contractors as needed for purchasing/procurement, documentation requirements, inspections, shipping and sourcing, startups and testing as required.
• Implement and organize any approved modifications, ensuring all changes are fully documented.
• Contribute to a culture of continuous process improvement to eliminate redundant efforts in all functions through automation and process improvement.
• Participate in programs essential to BAC culture, e.g., behavior-based safety, housekeeping, continuous improvement, security, and compliance to all legal and ethical standards.
• Compliance to all local, regional, national, company, and all other applicable standard, laws, and procedures.

Skills

Project management

Organizational skills

Verbal communication

Negotiation

Cross-functional

Smartsheet

Customer service

Attention to detail

Product knowledge

Multi-tasking

Education

Bachelor’s Degree in Mechanical Engineering or other technical degree

Bachelor’s or better in Mechanical Engineering or related field

Tools

Smartsheet

Job description

Baltimore Aircoil Company, Inc. is seeking a Project Manager in Jessup, MD to coordinate complex projects with customers, sales, engineering and operations. You will drive the project schedule, manage milestones, and ensure alignment with contract requirements and quality standards.

The role emphasizes customer satisfaction, profitability, and collaboration across functions, including procurement, manufacturing, and QA, with travel up to 25% as needed.