Project Manager – CRM Transformation Work Package

Openkrill; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

Openkrill is seeking an experienced Project Manager / Delivery Manager to coordinate a specialist consulting work package within a global pharmaceutical CRM transformation. You will own delivery planning, reporting, resource coordination, and financial control, enabling senior specialists to focus on design quality and business decisions.

The role requires 5+ years in project or delivery management, 2+ years in life sciences digital programs, and experience with multi-market Veeva CRM programs

Qualifications

• 5+ years in project or delivery management.
• 2+ years in pharmaceutical or life sciences digital programs.
• Experience managing a client-facing work package.
• Experience in multi-market Veeva CRM programs and Salesforce-based transitions.
• Proven budget, forecasting, and change control experience.

Responsibilities

• Own the delivery plan, resource calendar, milestones, dependencies, and governance.
• Coordinate teams across markets/time zones (client, consulting, supplier).
• Prepare weekly status updates, forecasts, risks, actions, issues, dependencies, and decisions.

Skills

Project management

Delivery management

Cross-functional coordination

Stakeholder communication

English communication

Education

PMI PMP or PRINCE2

Tools

MS Project

Smartsheet

Excel

Jira

Job description

EngagementRemote: EU or US East CoastDuration: November–MarchAllocation: Approximately 1.5 days/week, plus limited workshop supportTotal: Approximately 27 ongoing days + 1.5 workshop support daysWe are looking for an experienced Project Manager / Delivery Manager to coordinate a specialist consulting work package within a global pharmaceutical CRM transformation. The role will own delivery planning, communication, reporting, resource coordination, and financial control, enabling senior specialists to focus on design quality and business decisions.

Key Responsibilities

• - Own the work package delivery plan, resource calendar, milestones, dependencies, and governance.
• - Coordinate consulting, client, technology, and supplier teams across markets and time zones.
• - Prepare weekly status updates, financial forecasts, risks, actions, issues, dependencies, and decisions.
• - Manage resource planning, time approvals, budget tracking, forecast-to-complete, and scope/change control.
• - Track deliverable acceptance, staffing continuity, knowledge transfer, and transition readiness.
• - Coordinate workshops, capture actions and decisions, and follow through on dependencies.
• - Escalate anticipated timeline, resource, or budget impacts and raise change requests where required.

Requirements

• - 5+ years of experience in project or delivery management, including 2+ years in pharmaceutical or life sciences digital programs.
• - Experience independently managing a client-facing work package.
• - Experience participating in at least one multi-market Veeva CRM program, with understanding of Salesforce-based Veeva CRM and Vault CRM transition dependencies.
• - Proven experience with T&M budgets, resource planning, time approvals, forecasting, and scope/change control.
• - Experience coordinating client, consulting, and supplier teams across time zones.
• - Strong experience with project governance, reporting, RAID management, and controlled documentation.
• - Strong written and verbal English communication skills.

Desirable Experience and Skills

• - 6–9+ years of relevant project or delivery management experience.
• - Experience coordinating commercial and medical workstreams and global template/local-market delivery models.
• - PMP, PRINCE2, or comparable qualification.
• - Agile familiarity and experience with Excel, MS Project, Smartsheet, or Jira.
• - German or French and consulting supplier-management experience are desirable.

Responsibilities and Deliverables

• - Maintain the delivery plan, resource calendar, and project repository.
• - Produce weekly status and financial reports.
• - Maintain risk, dependency, decision, and change logs.
• - Track deliverable acceptance, budget, resource utilization, and transition readiness.
• - Support workshop logistics and action tracking.

The role manages the assigned work package and does not replace specialist domain expertise or overall program leadership.