Project Manager - Commercial

Veeva Systems, Inc.; Boston (MA); Hybrid; USD 80,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, vision, basic life

Flexible PTO & holidays

Retirement programs

1% charitable giving

Job summary

Veeva Systems is seeking an experienced Project Manager to lead the implementation and ongoing optimization of Vault Commercial solutions for life sciences clients. This remote, full-time role involves guiding complex deployments, managing stakeholders, and driving value realization.

With 8+ years in software implementation, you will coordinate across business, quality, and IT teams, while traveling up to 15% as needed. Veeva offers comprehensive benefits and works as a Work Anywhere company.

Qualifications

• 8+ years of software implementation experience.
• Experience leading technology implementations in consultancy or enterprise settings.
• Excellent communication and stakeholder management skills.
• Ability to work remotely in a fast-paced environment; familiarity with content/data management platforms.

Responsibilities

• Lead end-to-end delivery of Veeva’s Commercial solutions from initiation to go-live and improvement.
• Serve as the primary liaison between Veeva and customer stakeholders across business, quality, IT.
• Facilitate delivery of strategic roadmaps; manage multiple workstreams and dependencies.
• Guide customers in adopting best practices for long-term value realization and optimization.
• Monitor progress, manage risks and issues, ensure on-schedule delivery within scope.
• Define success metrics and report project performance and outcomes to stakeholders.
• Build trusted relationships with customer teams on their digital quality journey.

Skills

Project management

Stakeholder management

Remote-first collab

Communication

Content/data management familiarity

Tools

Veeva Vault

CRM/ERP familiarity

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Are you passionate about innovation, delivering customer value, and building long-term strategic relationships? Do you enjoy solving complex challenges at scale?

Veeva Systems is seeking experienced and motivated Project Managers to join our Commercial Services team. In this role, you will lead the implementation and ongoing optimization of Veeva Vault Commercial solutions for some of the world’s largest and most impactful life sciences organizations.

This is a remote, full-time permanent role with Veeva. There is no work location requirement. It is customer-facing, with occasional travel requirements up to 15% of the time.

Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.

What You'll Do

• Lead the end-to-end delivery of Veeva’s Commercial solutions, from project initiation through successful go-live and continuous improvement phases
• Serve as the primary liaison between Veeva and customer stakeholders, ensuring alignment across business, quality, and IT teams
• Facilitate delivery and execution of strategic roadmaps, managing multiple workstreams and dependencies
• Guide customers in adopting industry and Veeva best practices, with a focus on long-term value realization and process optimization
• Monitor project progress, proactively manage risks and issues, and ensure projects stay on schedule and within scope
• Define success metrics and consistently report on project performance and customer outcomes
• Foster strong, trusted relationships with customer teams, acting as a partner in their digital quality transformation journey

Requirements

• 8+ years of experience in software implementation, with a strong background in project management and customer-facing delivery
• Demonstrated success leading technology implementations or managing IT operations in a consultancy or enterprise environment
• Exceptional communication and stakeholder management skills, with the ability to translate business needs into actionable project plans
• Proven ability to work both independently and collaboratively in a fast-paced, remote-first environment
• Familiarity with content or data management platforms

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
  1. A conversation with the hiring manager
  2. A practical case exercise
  3. A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $80,000 - $200,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].