Project Manager

Winston Salem State University; Winston-Salem (NC); On-site; USD 68,000 - 97,000; Part time

Job summary

Winston-Salem State University is seeking an Admissions Project Manager to provide strategic leadership, coordination, and oversight for the Slate CRM to support recruitment, admissions, and enrollment management. The role serves as the functional lead for Slate initiatives, coordinating with Admissions, IT, and campus stakeholders to optimize processes and maximize the CRM investment.

The position focuses on transitioning CRM knowledge from an individual-based model to a sustainable, team-based

Qualifications

• Minimum Education: Bachelor's degree in Higher Education, Business Administration, Information Systems, Project Management, Communications, or a related field with 3-5 years of progressively responsible experience in admissions, enrollment management, CRM administration, project management, or a related area.
• Preferred Years Experience, Skills, Training, Education: (none)
• Required License or Certification: (none)
• Valid US Driver's License: No
• Commercial Driver's License Required: No
• Physical Required: No
• List any other medical/drug tests required: (none)

Responsibilities

• Provide functional leadership and project management for initiatives involving the University's Slate CRM.
• Coordinate with Admissions, Information Technology, and other campus stakeholders to identify needs, establish priorities, and implement solutions.
• Lead and support Slate system enhancements, configurations, integrations, and process improvements.
• Evaluate existing recruitment, admissions, and enrollment management processes and identify opportunities to improve efficiency and effectiveness.
• Develop, maintain, and improve reports and data processes that support enrollment management decision-making.
• Coordinate cross-functional projects involving CRM processes, technology, data, and admissions operations.
• Serve as a primary resource for Slate-related questions, troubleshooting, process development, and functional guidance.
• Document CRM processes, workflows, procedures, and institutional knowledge to support long-term sustainability.
• Develop and deliver training for staff who use Slate and related admissions systems.
• Facilitate knowledge sharing and cross-training to reduce reliance on individual staff members and strengthen team capacity.
• Establish sustainable processes for managing Slate responsibilities, system knowledge, and ongoing operational needs.
• Monitor project timelines, deliverables, and outcomes and communicate progress to relevant stakeholders.
• Collaborate with campus partners to ensure CRM functionality aligns with institutional recruitment, admissions, and enrollment objectives.
• Support change management and adoption of new CRM processes and functionality.
• Perform other related duties as assigned.

Skills

Project management

Stakeholder communication

Data analysis

Training

Education

Bachelor's degree in Higher Education, Business Administration, Information Systems, Project Management, Communications, or a related field

Job description

Project Manager

Please see Special Instructions for more details.

Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment. If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application completely may result in you not being considered for the vacant position. Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.

Position Details

• Position Classification Title: Temp Hourly
• FLSA: Non-Exempt
• Position Class (Extract From Banner or PA): 55555

The Admissions Project Manager provides strategic leadership, coordination, and oversight for the University's Slate CRM, ensuring the platform effectively supports recruitment, admissions, and enrollment management operations. This position serves as the functional lead for Slate-related initiatives, managing system enhancements, process improvements, reporting, and cross-functional projects that advance institutional enrollment goals.

The role is responsible for collaborating with Admissions, Information Technology, and campus stakeholders to optimize business processes, improve operational efficiency, and maximize the University's investment in Slate. A key focus of the position is facilitating the transition of CRM knowledge and responsibilities from a primarily individual-based model to a sustainable, team-based approach through training, documentation, and knowledge sharing.

Key Responsibilities

• Provide functional leadership and project management for initiatives involving the University's Slate CRM.
• Coordinate with Admissions, Information Technology, and other campus stakeholders to identify needs, establish priorities, and implement solutions.
• Lead and support Slate system enhancements, configurations, integrations, and process improvements.
• Evaluate existing recruitment, admissions, and enrollment management processes and identify opportunities to improve efficiency and effectiveness.
• Develop, maintain, and improve reports and data processes that support enrollment management decision-making.
• Coordinate cross-functional projects involving CRM processes, technology, data, and admissions operations.
• Serve as a primary resource for Slate-related questions, troubleshooting, process development, and functional guidance.
• Document CRM processes, workflows, procedures, and institutional knowledge to support long-term sustainability.
• Develop and deliver training for staff who use Slate and related admissions systems.
• Facilitate knowledge sharing and cross-training to reduce reliance on individual staff members and strengthen team capacity.
• Establish sustainable processes for managing Slate responsibilities, system knowledge, and ongoing operational needs.
• Monitor project timelines, deliverables, and outcomes and communicate progress to relevant stakeholders.
• Collaborate with campus partners to ensure CRM functionality aligns with institutional recruitment, admissions, and enrollment objectives.
• Support change management and adoption of new CRM processes and functionality.
• Perform other related duties as assigned.

Preferred Qualifications

• Experience with Slate by Technolutions or another higher education CRM.
• Experience working in university admissions, enrollment management, student recruitment, or student services.
• Experience with CRM reporting, workflows, forms, queries, communications, or integrations.
• Experience leading cross-functional technology or process-improvement projects.
• Experience developing team-based knowledge-sharing and training programs.

Knowledge, Skills, and Abilities

• Strong project management and organizational skills.
• Ability to translate business needs into effective technology and process solutions.
• Excellent written and verbal communication skills.
• Ability to build productive relationships across departments and organizational levels.
• Strong analytical and problem-solving abilities.
• Attention to detail and commitment to data accuracy.
• Ability to explain technical concepts and processes to audiences with varying levels of technical expertise.
• Ability to develop clear documentation and training resources.
• Ability to work independently while contributing effectively to a collaborative team environment.
• Commitment to continuous improvement and sustainable operational practices.

Position Information

• Position Number: NSH010
• Working Position Title: Project Manager
• Temporary Job Type: Non Student
• Approved Competency Level: Advanced
• Building and Room No.: Thompson Center, Room 206
• Work Hours: From [time] to [time] on [days] of [week] - 8am - 6pm
• Hours per week: 20 hours
• Months per year: 6 months
• Appointment Type: Temporary Part-Time
• If Time Limited.: Yes
• Appointment Length.: 6 months

Requirements and Preferences

• Position required to work during periods of adverse weather or other emergencies: No
• Minimum Experience/Education: Bachelor's degree in Higher Education, Business Administration, Information Systems, Project Management, Communications, or a related field and 3-5 years of progressively responsible experience in admissions, enrollment management, CRM administration, project management, or a related area.
• Preferred Years Experience, Skills, Training, Education: (none)
• Required License or Certification: (none)
• Valid US Driver's License: No
• Commercial Driver's License Required: No
• Physical Required: No
• List any other medical/drug tests required: (none)

Posting Details

• Posting Number: TEMP00428P
• Number of Vacancies: 1
• Internal Posting Only: No
• Position Type: Temporary
• Time Limited Position: (none)
• Appointment Length: (none)
• Salary: 60.00 per hour
• Open Date: 09/22/2026
• Close Date: 10/01/2026
• Open Until Filled: No

Special Instructions Summary: Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment. If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application completely may result in you not being considered for the vacant position. Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Document

Required Documents

1. Resume
2. Cover Letter

Optional Documents