Project Manager

Gdh Consulting, Inc.; St. Louis (MO); Remote; USD 96,000 - 110,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Wellbeats membership

Job summary

GDH Consulting, Inc. is seeking a Global Data Center Operations Leader to oversee incident management, damage control, and continuous improvement across multiple regions.

You will guide cross-functional teams, manage critical projects, and ensure compliance with security standards, reducing downtime and optimizing performance. The role requires strong communication with stakeholders, proven crisis leadership, and ability to drive strategic operational initiatives in a fully remote setting across

Qualifications

• Minimum 10 years in networking operations or IT infra with global project leadership.
• Experience managing incidents, root cause analysis, and post-incident reviews.
• Proven ability to communicate complex technical information to non-technical stakeholders.
• Demonstrated leadership of global cross-functional teams.

Responsibilities

• Lead the resolution of critical incidents, ensuring swift damage control and efficient recovery.
• Manage post-incident reviews and root cause analysis to prevent future occurrences.
• Act as the main point of contact for global stakeholders, providing proactive updates on operational performance and incident resolution.
• Coordinate and lead cross-functional projects related to data center operations, capacity planning, and technology upgrades.
• Develop and implement global operational strategies to improve efficiency and reduce downtime across data centers.
• Ensure compliance with corporate policies, industry regulations, and security standards.
• Identify potential risks and implement mitigation strategies to safeguard operations.
• Guide and mentor regional data center teams, providing necessary tools, training, and resources.
• Create detailed reports on operational health, including uptime, incident logs, performance metrics, and cost analysis.
• Manage relationships with third-party service providers and vendors to ensure SLAs are met.

Skills

Incident management

Global team leadership

Project management

Stakeholder engagement

Crisis communication

Risk assessment

Vendor management

Operational excellence

Education

PMP or PRINCE2 certification advantageous

Job description

Role Summary

This role entails overseeing global data center operations, focusing on incident management, damage control, and continuous improvement initiatives. The position requires leading cross-functional teams to ensure operational efficiency, compliance, and risk mitigation across multiple regions. The successful candidate will serve as the primary point of contact for stakeholders and manage critical projects related to data center infrastructure and performance.

Responsibilities

• Lead the resolution of critical incidents, ensuring swift damage control and efficient recovery.
• Manage post-incident reviews and root cause analysis to prevent future occurrences.
• Act as the main point of contact for global stakeholders, providing proactive updates on operational performance and incident resolution.
• Coordinate and lead cross-functional projects related to data center operations, capacity planning, and technology upgrades.
• Develop and implement global operational strategies to improve efficiency and reduce downtime across data centers.
• Ensure compliance with corporate policies, industry regulations, and security standards.
• Identify potential risks and implement mitigation strategies to safeguard operations.
• Guide and mentor regional data center teams, providing necessary tools, training, and resources.
• Create detailed reports on operational health, including uptime, incident logs, performance metrics, and cost analysis.
• Manage relationships with third-party service providers and vendors to ensure SLAs are met.

Qualifications

• Minimum of 10 years of experience in networking operations or IT infrastructure management, including at least 5 years in program or project management overseeing global teams.
• Deep technical knowledge of data center operations, power and cooling systems, server and network infrastructure, hardware lifecycle management, and best practices.
• Proven experience managing complex data center incidents and leading teams through crisis situations.
• Excellent written and verbal communication skills, capable of conveying technical information to non-technical stakeholders.
• Demonstrated leadership experience with global, cross-functional teams.
• Strong organizational, people management, and stakeholder engagement skills.
• Proven project management skills; PMP, PRINCE2, or similar certification is advantageous.
• Ability to analyze complex operational issues and develop effective solutions.li>
• This position requires eligibility for a U.S. Government security clearance.
• In accordance with federal law, U.S. citizenship is required.
• Active U.S. security clearance or ability to obtain and maintain one (Top Secret/SCI with willingness to obtain a CI Polygraph).

Pay Range

Publishing Pay Range: $70.00 - $80.00 USD Hourly

Remote Location

This is a fully remote role and can be performed from any approved location within the United States.

About GDH

At GDH, we believe in the power of people and the importance of caring. Our culture statement, "We care about people," isn't just a tagline - it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs. We specialize in IT across several sectors, connecting top talent with leading enterprises and have grown into a leader in providing staffing solutions across various industries. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.

GDH Benefits

• Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services.
• Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans.
• Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!

Equal Employment Opportunities

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws.

Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.