Senior Technology Manager - Global Data-Network Operations

Gdh Consulting, Inc.; Chandler (AZ); Hybrid; USD 180,000 - 230,000; Full time

Benefits offered by this job

Health insurance options

Dental & Vision coverage

401(k) plan

Wellbeats membership

Job summary

GDH is seeking a senior leader to oversee global data network operations from Chandler, AZ. The role guides strategy, governance, and day-to-day management of a distributed team to ensure reliability, security, and performance across data centers, branches, and cloud environments.

You will champion automation and AI-driven improvements, mentor managers, and align network functions with enterprise objectives while managing budgets and risk compliance in a rapidly evolving environment.

Qualifications

• 15+ years in large-scale network operations or related fields.
• 7+ years in senior leadership within global, regulated environments.
• Experience with mission-critical incident management and 24x7 operations.
• Certifications in network technologies preferred.

Responsibilities

• Develop and execute a comprehensive strategy for global data network operations, ensuring alignment with organizational goals and standards.
• Lead and manage a large, distributed technical team providing advanced support across data centers, core networks, branches, and cloud environments.
• Drive automation and AI initiatives to enhance operational efficiency, predictive maintenance, and rapid incident response.
• Oversee diagnosis and resolution of complex network issues related to routing, switching, SD-WAN, firewalls.
• Establish and track KPIs to improve network reliability and operational efficiency, including incident management metrics.
• Build collaborative relationships with internal stakeholders, external suppliers, and cross-functional teams.
• Promote culture of continuous improvement, transparency, and reliability through coaching, performance feedback, and development programs.
• Ensure compliance with risk, security, and regulatory requirements across all network operations.
• Manage budgets, resource planning, and workforce strategy to meet operational needs and organizational growth.
• Lead initiatives for process simplification, workload reduction, and integration of modern operating models such as NOC, SRE, and automation capabilities.

Skills

Executive communication

Strategic leadership

ITIL/Agile/DevOps familiarity

Global team leadership

Education

Bachelor's degree in Telecommunications, Computer Science, Information Security, or related technical discipline

Tools

Cisco ACI

VMware NSX

SD-WAN

Routing & Switching

Job description

Role Summary

This senior-level management role oversees the strategy, governance, and daily operations of a global data network operations team. Responsible for ensuring the reliability, security, and performance of extensive network infrastructure, the position emphasizes automation, AI-driven solutions, and modernized operating models. The role involves leading a distributed team, fostering innovation, and aligning network functions with enterprise objectives to deliver seamless connectivity across multiple environments.

Responsibilities

• Develop and execute a comprehensive strategy for global data network operations, ensuring alignment with organizational goals and standards.
• Lead and manage a large, distributed technical team providing advanced support across data centers, core networks, branches, and cloud environments.
• Drive automation and AI initiatives to enhance operational efficiency, predictive maintenance, and rapid incident response.
• Oversee the diagnosis and resolution of complex network issues related to routing, switching, SD-WAN, firewalls, and related technologies.
• Establish and track key performance indicators to improve network reliability and operational efficiency, including incident management metrics.
• Build and foster collaborative relationships with internal stakeholders, external suppliers, and cross-functional teams to support strategic objectives.
• Promote a culture of continuous improvement, transparency, and reliability through coaching, performance feedback, and development programs.
• Ensure compliance with risk, security, and regulatory requirements across all network operations.
• Manage budgets, resource planning, and workforce strategy to meet operational needs and organizational growth.
• Lead initiatives for process simplification, workload reduction, and integration of modern operating models such as NOC, SRE, and automation capabilities.

Qualifications

• Over 15 years of experience in large-scale network operations, infrastructure engineering, or related fields, with at least 7 years in senior leadership roles within complex, regulated, and global environments.
• Proven success managing 24×7 follow-the-sun teams and mission-critical incident management.
• Expert knowledge of network technologies including Routing & Switching, Firewalls, SDN (Cisco ACI, VMware NSX), SDWAN, and related tools.
• Strong background in network protocols such as TCP/IP, BGP, OSPF, MPLS, IPv6, and VPNs.
• Familiarity with modern network architectures and frameworks, including ITIL, Agile, LEAN, and DevOps.
• Excellent communication skills with the ability to engage at an executive level and influence cross-functional teams.
• Ability to work irregular hours as required for a global operational model.
• Strong analytical capabilities to identify gaps and mitigate risks in complex systems.
• Relevant industry certifications in network technologies preferred.
• Bachelor's degree in Telecommunications, Computer Science, Information Security, or a related technical discipline.

Pay Range

Publishing Pay Range: $180,000.00 - $230,000.00 Annually

Schedule

This position offers a hybrid schedule, with time split between the office and remote work.

About GDH

At GDH, we believe in the power of people and the importance of caring. Our culture statement, "We care about people," isn't just a tagline - it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs. Who We Are: GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.

Benefits

• Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services.
• Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans.
• Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!

For more detailed information on benefits, please go to GDH's website under the tab for candidates.

EEO Statement

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws.

Accommodations

Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department. Please visit our notice of collection for California applicants.