Project Manager

Paradox; Rogers (AR); On-site; USD 65,000 - 90,000; Full time

Job summary

Paradox is seeking a detail-oriented Project Manager to organize client work from intake through completion. You will coordinate cross-functional teams, translate strategy into actionable plans, and manage timelines in Asana, ensuring on-time delivery and clear accountability.

Reporting to the Senior Operations Manager, you will reinforce consistent PM processes and drive proactive risk management. The role demands strong communication, adaptability, and ownership in a fast-paced agency setting.

Qualifications

• Strong organizational skills with ability to manage multiple projects and deadlines.
• Ownership of work from intake to completion.
• Proactive and detail-oriented mindset.
• Excellent written and verbal communication across teams.
• Ability to translate strategy into actionable project plans.
• Familiarity with Asana or similar PM tools.

Responsibilities

• Coordinate project plans, timelines, responsibilities, and deliverables.
• Own day-to-day execution across account, creative, media, strategy, and production.
• Facilitate internal communication; document decisions and next steps.
• Identify risks early and propose mitigations to keep projects on track.
• Ensure Asana reflects accurate status and dependencies.
• Collaborate with Senior Account Managers and cross-functional teams.

Skills

Project management

Organization & prioritisation

Timeline management

Cross-functional coordination

Attention to detail

Accountability & follow-through

Risk identification & escalation

Written & verbal communication

Problem solving

Stakeholder management

Adaptability

Learning agility

Tools

Asana

Job description

Paradox is a specialized retail marketing agency focused on helping brands increase sales through data-driven, tailored strategies. The agency is known for removing guesswork from marketing decisions by leveraging proven, award-winning techniques. Paradox partners closely with clients to understand their retail environment and shopper behavior, creating impactful campaigns that drive measurable results. Team members collaborate in a fast-paced, client-focused setting where innovation, performance, and accountability are highly valued.

Position Overview

The Project Manager is responsible for keeping assigned client work organized, on schedule, and moving from intake through completion. Working closely with Senior Account Managers and cross-functional teams, this role translates client commitments and strategic direction into clear project plans, timelines, responsibilities, and deliverables

The Project Manager owns the day-to-day operational execution of assigned projects across Account, Creative, Media, Strategy, Production, and other agency functions. This includes managing projects and workflows in Asana, coordinating timelines and dependencies, facilitating internal communication, supporting reporting processes, documenting decisions and next steps, and proactively identifying risks that could impact delive r.

Reporting to the Senior Operations Manager, this role also helps reinforce consistent project management processes and ways of working across the agency.

What Were Looking For

The strongest candidate will:

• Be highly organized and able to manage multiple projcts, deadlines, and priorities simultaneously.
• Take ownership of work and follow it through from intake to completion.
• Be proactive rather than waiting to be told what needs attention.
• Have strong attention to detail without losing sight of the broader project objective.
• Be comfortable respectfully holding teammates accountable to commitments and deadlines.
• Recognize when something is missing unclear, delayed, or at risk and address it early.
• Communicate clearly, professionally, and directly across teams and levels.
• Turn conversations and strategic direction into actionable project plans.
• Ask thoughtful questions and seek clarity rather than making assumptions.
• Exercise sound judgment in resolving routine issues and knowing when to escape.
• Adapt quickly when priorities, timelines, or client needs change.
• Be comfortable working in project management platforms such as Asana and learning new tools and processes.
• Bring curiosity, flexibility, accountability, and solutions-oriented mindset to the work.

Core Compee ncies

• Project Management
• Organization & Prioritisation
• Timeline & Deadline Management
• Cross-Functional Coordination
• Attention to Detail
• Accountability & Follow-Through
• Risk Identification & Escalation
• Written & Verbal Communication
• Problem Solving
• Stakeholder Management
• Adaptability
• Learning Agility

Success in This Role

The Project Manager will be successful when:

• Projects are consistently set up correctly with clear scopes, deliverables, owners, timelines, and dependencies.
• Asana serves as an accurate and reliable source of truth for project status.
• Teams understand what is expected of them and when.
• Deadlines and dependencies are actively managed rather than simply documented.
• Risks and potential delays are identified early enough for the team to act.
• Meetings result in clear decisions, actions, owners, and follow-through.
• Reporting and recurring client deliverables are planned and coordinated on time.
• Senior Account Managers have clear visibility into project status without having to personally manage every operational detail.
• Cross-functional teams experience greater clarity and consistency in how work moves through the agency.
• Client commitments are delivered accurately, efficiently, and on time.

Growth & Development

This role provides the opportunity to develop deeper expertise in agency project management, operations, workflow, resource planning, and client delivery. As the Project Manager demonstrates strong performance, judgment, and ownership, opportunities may include managing larger and more complex accounts and programs, contributing to process improvements, mentoring more junior team members, and progressing into senior project management or broader agency operations responsibilities. Growth is based on strong demonstrated capability, ownership, and readiness, not simply tenure.

Why This Rle Matters

Great ideas and strong strategy only create value when they are executed well.

The Project Manager creates the structure and accountability that turn client commitments into completed work. By bringing clarity to priorities, times, responsibilities, and dependencies, this role helps our teams work more effectively and allows our Accountleads to stay focused on client relationships, strategy, and growth.

At Paradox, project mang