Project Manager

Jobtailor; Philadelphia (Philadelphia County); On-site; USD 90,000 - 130,000; Full time

Job summary

DiliTrust is seeking a seasoned project manager to lead end-to-end SaaS implementations for diverse enterprise clients in the United States. You will own scope, planning, resources, risk management, and stakeholder communications to ensure successful go-lives.

In this role, you will guide change management for legal and IT teams, run tailored training sessions, and coordinate across R&D, Application Support, and data migration teams to deliver smooth integrations. Travel up to 15% is required.

Qualifications

• 2+ years of experience managing SaaS or software implementation projects in a client-facing role.
• Bilingual or multilingual skills are a plus.
• You speak both languages: comfortable talking strategy with a General Counsel and configurations with an IT architect.
• You ask the right questions before things become problems, and you bring solutions, not just status updates.
• You're intellectually curious about legal operations, governance, and the technology transforming them.
• You thrive in fast-moving, cross-functional environments and bring structure without bureaucracy.

Responsibilities

• Lead end-to-end project delivery on strategic implementations ranging from 3 to 12 months: scope, planning, resources, risk management, and stakeholder communication.
• Guide change management for legal and IT teams at enterprise clients, helping them transition confidently to new workflows and ways of working.
• Own the configuration and setup advisory for each customer: you will develop deep product knowledge across our full suite to deliver the kind of tailored, hands-on implementation DiliTrust is known for.
• Run customer training sessions adapted to different user profiles (business, IT, executive) at each stage of the project.
• Be the face of DiliTrust during the implementation phase, laying the groundwork for a trusted, lasting partnership that continues well beyond go-live.
• Connect the right people at the right time: coordinate across R&D, Application Support, and data migration specialists to ensure smooth technical integrations on behalf of your clients.
• Apply an agile project management methodology, adapting your approach to each client's complexity and pace.
• Build business fluency in the legal domain (corporate governance, contract lifecycle management, litigation) to speak credibly with General Counsels, Legal Operations, and their teams.
• Travel to customer sites as needed to support key project milestones (up to 10-15% travel).

Skills

SaaS project management

Client-facing

Stakeholder communication

Agile methodology

Cross-functional collaboration

Job description

• Lead end-to-end project delivery on strategic implementations ranging from 3 to 12 months: scope, planning, resources, risk management, and stakeholder communication.
• Guide change management for legal and IT teams at enterprise clients, helping them transition confidently to new workflows and ways of working.
• Own the configuration and setup advisory for each customer: you will develop deep product knowledge across our full suite to deliver the kind of tailored, hands‑on implementation DiliTrust is known for.
• Run customer training sessions adapted to different user profiles (business, IT, executive) at each stage of the project.
• Be the face of DiliTrust during the implementation phase, laying the groundwork for a trusted, lasting partnership that continues well beyond go‑live.
• Connect the right people at the right time: coordinate across R&D, Application Support, and data migration specialists to ensure smooth technical integrations on behalf of your clients.
• Apply an agile project management methodology, adapting your approach to each client's complexity and pace.
• Build business fluency in the legal domain (corporate governance, contract lifecycle management, litigation) to speak credibly with General Counsels, Legal Operations, and their teams.
• Travel to customer sites as needed to support key project milestones (up to 10‑15% travel).

Requirements

• 2+ years of experience managing SaaS or software implementation projects in a client‑facing role.
• Bilingual or multilingual skills are a plus given our global client base.
• You speak both languages: comfortable talking strategy with a General Counsel and configurations with an IT architect.
• You ask the right questions before things become problems, and you bring solutions, not just status updates.
• You're intellectually curious about legal operations, governance, and the technology transforming them.
• You thrive in fast-moving, cross-functional environments and bring structure without bureaucracy.