Project Manager

Firstsource; New York (NY); On-site; USD 55,000 - 110,000; Part time

Benefits offered by this job

Paid training

Job summary

Firstsource Solutions in New York is seeking an experienced, hands-on Project Manager to oversee daily onsite logistics and coordinate a multi-session AI research project. You will lead a Research Assistant team, manage participant check-in, attendance, and session flow, and ensure flawless execution of a structured data collection program with defined start and end dates.

You will solve problems on the fly, make decisions that matter, and keep a complex operation running smoothly while

Qualifications

• Experience leading onsite teams and operations.
• Ability to manage multiple rooms, sessions, and staff assignments.
• Clear communication with remote teams and clients.

Responsibilities

• Lead day-to-day onsite operations and confirm site readiness before participants arrive.
• Supervise Research Assistants, assign rooms, stations, and daily duties.
• Manage participant check-in, attendance, consent, session flow and completion status across sessions.
• Coordinate with recruiters and schedulers regarding late arrivals, cancellations, no-shows, standby participants, and replacements.
• Monitor daily targets, make timely decisions, and cover onsite duties when needed.
• Maintain attendance records, staffing trackers, session information, and daily reports.
• Provide regular updates on progress, attendance, staffing, risks, incidents, and operations.
• Ensure onsite team follows project instructions, confidentiality, and data-handling procedures.
• Support setup, closeout, reconciliation, and onboarding of replacement staff.

Skills

Hands-on leadership

Strong organizational skills

Effective communication

Onsite operations

Job description

Firstsource Solutions is hiring an experienced, hands-on Project Manager to manage daily logistics and team coordination for a cutting-edge AI research project. You'll oversee seamless participant experiences across multiple simultaneous sessions, lead a Research Assistant team, and ensure flawless execution of a structured data collection program.

About the Role

This is real operational leadership: you'll solve problems on the fly, make decisions that matter, and keep a complex operation running smoothly while collaborating closely with remote project and client teams. Perfect for: Operations professionals, research coordinators, site leads, or event managers looking for a defined, high-impact short-term contract with clear start and end dates.

• Contract Type: Temporary hourly contract
• Location: Onsite in New York, NY
• Duration: Multiple defined project phases: Sept 24 – early November

Project Schedule Mandatory Paid Training

• Thursday, September 24, Remote Onboarding
• Friday, September 25, 1:00–4:0 PM ET
• Monday, September 28, 1:00–4:00 PM ET

All training hours paid at your contracted rate

Data Collection Schedule

• Sessions run Tuesday through Thursday, with exception noted below:
• September 29 – October 1
• October 6–8
• October 13–15
• October 20–22
• October 27–29
• November 3–4 (Final week: Tuesday & Wednesday only)

Daily Operations

• Staff Hours: 8:30 AM – 5:30 PM (full-day onsite presence required)
• 60 participants/day across all sessions

Responsibilities

• Lead day-to-day onsite operations and confirm the site, staff, and session areas are ready before participants arrive.
• Supervise and support Research Assistants, including assigning rooms, stations, sessions, breaks, and daily responsibilities.
• Manage participant check-in, attendance, consent, session flow, and completion status across multiple concurrent sessions.
• Coordinate with recruiters and schedulers regarding late arrivals, cancellations, no-shows, standby participants, and replacement needs.
• Monitor daily targets, make timely operational decisions, and step into onsite duties when needed to prevent disruption.
• Maintain accurate attendance records, staffing records, trackers, session information, and daily reports.
• Provide regular updates on progress, attendance, staffing, risks, incidents, and operational issues.
• Ensure the onsite team follows project instructions, confidentiality requirements, data-handling procedures, and site policies.
• Support daily setup, closeout, reconciliation, and onboarding or training of replacement staff when needed.

Qualifications

• Experienced Project Managers, Site Leads, Operations Leads, Field Managers, Research Coordinators, Event Managers, or similar professionals who have led onsite teams and operations.

Required Skills

• Hands-on leaders who can manage the broader operation while stepping in wherever needed to keep participant sessions running smoothly.
• Highly organized professionals who can manage multiple rooms, sessions, staff assignments, participant movements, schedules, and daily targets at the same time.
• Calm problem-solvers who make timely decisions, identify risks, resolve onsite issues, and escalation appropriately.
• Clear communicators with experience working directly with remote teams, clients, partners, or external stakeholders.
• Detail-oriented professionals who are comfortable maintaining spreadsheets, shared trackers, attendance records, staffing information, and daily reports.
• Dependable candidates who can remain actively engaged onsite throughout full-day shifts and support all scheduled project phases.

Preferred Skills

• Research studies, user research, data collection, technology testing, events, or other participant-based programs.
• Managing Research Assistants, moderators, field staff, or temporary project teams.
• Participant scheduling, consent processes, attendance management, session tracking, or onsite study operations.
• Confidential projects requiring careful adherence to procedures and data-handling requirements.