- Manage multiple projects from kickoff through final client closeout.
- Develop and maintain detailed project schedules, timelines, and installation plans.
- Coordinate project activities between Sales, Design, Operations, Purchasing, Installation, and clients.
- Ensure projects remain on schedule, within scope, and within budget.
- Track project milestones and proactively communicate updates, risks, and solutions.
- Manage project documentation, budgets, change orders, and project reporting.
- Identify project risks and develop proactive solutions to minimize delays and ensure successful project delivery.
- Serve as the primary point of contact for assigned client accounts throughout the project lifecycle.
- Build and maintain strong client relationships through proactive communication and exceptional customer service.
- Participate in client meetings, construction meetings, and conference calls.
- Coordinate with architects, designers, builders, general contractors, and other project stakeholders.
- Manage client expectations while ensuring Empire & Co. delivers a high-quality customer experience.
- Coordinate field verifications and site readiness prior to project execution.
- Review construction schedules and ensure alignment with project timelines.
- Collaborate with general contractors, trade partners, building management, and vendors to coordinate site access, deliveries, loading docks, and installation logistics.
- Monitor job site progress and proactively resolve issues that may impact project schedules.
- Ensure all work is completed according to project specifications, quality standards, and safety requirements.
- Coordinate furniture, fixtures, equipment (FFE), and other project-related deliveries.
- Verify incoming shipments and ensure product accuracy.
- Coordinate installation schedules with internal operations teams and third-party vendors.
- Ensure punch lists are completed and resolved in a timely manner.
- Conduct final walkthroughs and facilitate project closeout activities.
- Maintain accurate project schedules, budgets, documentation, and status reports.
- Communicate project updates, timelines, and potential risks to clients and internal stakeholders.
- Prepare and provide project closeout documentation and operational materials as required.
- Ensure project records are complete, accurate, and maintained throughout the project lifecycle.
Requirements
- Bachelor's degree preferred or an equivalent combination of education and experience.
- Minimum of 5+ years of project management experience.
- Experience in construction, commercial interiors, facilities, furniture, or a related industry.
- Strong account coordination and client relationship management experience.
- Ability to manage multiple projects simultaneously in a fast-paced environment.
- Experience coordinating vendors, contractors, and cross-functional teams.
- Strong organizational, planning, and time management skills.
- Excellent written and verbal communication skills.
- Strong problem-solving and decision-making abilities.
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word, and Microsoft Teams).
- Ability to read and interpret construction drawings, specifications, and project documentation.
- Experience managing Furniture, Fixtures & Equipment (FFE) projects.
- Experience working with architects, designers, contractors, and construction teams.
- Knowledge of project scheduling and construction coordination processes.
Core Competencies
Demonstrates expertise in project management, including scheduling, budgeting, and client relationship management, while ensuring high-quality delivery and adherence to project specifications. Proficient in coordinating cross-functional teams and managing multiple projects in a fast-paced environment.
Highest-signal resume keywords
- Project Management
- Client Relationship Management
- Construction Coordination
- Budget Management
- Microsoft Office Suite Proficiency
ATS Optimization Keywords
Hard Skills
- Project Scheduling
- Budgeting
- Risk Management
- Construction Drawing Interpretation
- FFE Project Management
Soft Skills
- Organizational Skills
- Time Management
- Problem-Solving
- Communication Skills
- Decision-Making
Industry Keywords
- Construction
- Commercial Interiors
- Facilities Management
- Vendor Coordination
- Cross-Functional Team Collaboration
Tools & Technologies
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Microsoft Teams