Project Manager

VIVA USA Inc; Indianapolis (IN); Hybrid; USD 90,000 - 150,000; Full time

Job summary

VIVA USA Inc. is seeking an experienced Project Manager to oversee medium to large IT projects and teams within Indiana. The role emphasizes governance, planning, and delivering on time with strong stakeholder engagement.

The ideal candidate has 5+ years in project management, expertise in PMBOK and Agile IT governance, and proficient use of Microsoft products, SharePoint, Jira/Atlassian tools, and Salesforce. Hybrid work is offered in a government services context.

Qualifications

• 5+ years of project management experience.
• 2+ years of managing large, complex multi-year projects.
• Intermediate knowledge Atlassian Tool Suite.
• Intermediate knowledge of Salesforce technology.
• Thorough knowledge of PMBOK project management practices (cost, benefit, risk, resource, change control).
• Thorough knowledge of Agile Project Management & IT governance methodologies and tools.

Responsibilities

• Manage medium to large projects.
• Establish and maintain relationships with CSB-IT staff, clients, and contracted resources.
• Create, review and maintain project management plans, schedules, meeting agendas and minutes, risk/issue logs and lessons learned.
• Manage projects according to Governance policies and procedures.
• Use Atlassian tools to track milestones, tasks, and deliverables and report variances.
• Schedule, prepare for and facilitate project meetings.
• Communicate project status to stakeholders and address issues promptly.
• Adhere to SOPs and maintain project artifacts.
• Support a team atmosphere and portfolio maintenance; update Governance policies.

Skills

Project management

Team leadership

Communication

Risk management

Stakeholder management

Problem solving

Agile project management

PMBOK knowledge

Change management

Vendor management

Education

PMP certification

Scrum Master certification

Agile certifications

Tools

Microsoft Office

SharePoint

MS Project

Visio

Atlassian Tool Suite

Salesforce

Job description

Resource must currently reside in State of IN.

Resource will manage, plan, execute, monitor and control the activities of medium to large information technology projects and teams. They work collaboratively within the division to ensure quality, timely project implementations and business adoption.

Essential Duties/Responsibilities:

• Manage medium to large projects;
• Establish and maintain positive working relationships with CSB-IT staff, other clientstaff, and/or contracted resources;
• Create, review and maintain project management plans, schedules, meeting agendas and minutes, risk/issue logs and lessons learned at a minimum;
• Manage projects according to the approved Governance policies and procedures;
• Utilize the Atlassian tool suite to track milestones, tasks, and deliverables against the baseline, taking action to address any variance, and reporting variances and corrective actions to the PMO Manager;
• Schedule, prepare for and facilitate project meetings;
• Communicate project status to stakeholders, escal, and/or address issues in a timely manner;
• Adhere to policies and standard operating procedures (SOPs);
• Maintain project artifacts according to the CSB document management strategy;
• Support a team atmosphere to promote team productivity;
• Support project portfolio maintenance as needed; updated Governance manual policies procedures as assigned;
• Work with PMO Manager to establish performance expectations;
• Performs related duties as assigned.

Job Requirements:

• 5+ years of project management experience
• 2+ years of experience in managing large, complex multi-year projects;
• Advanced knowledge and experience of Microsoft products such as Outlook, SharePoint, Word, Excel, Project, and Visio;
• Intermediate knowledge Atlassian Tool Suite;
• Intermediate knowledge of Salesforce technology;
• Thorough knowledge and experience of PMBOK project management practices including cost management, benefit analysis, risk management, resource management and change control;
• Thorough knowledge and experience of Agile Project Management and IT governance methodologies, tools and approaches to successful project implementations;
• Ability to lead, motivate, encourage and influence others to perform;
• Ability to analyze, produce solutions and solve project issues;
• Ability to build and maintain relationships across business groups;
• Ability to communicate effectively orally and in writing;
• Business Knowledge of IV-D and Child Support Enforcement preferred;
• Experience in state government preferred;
• PMP preferred;
• Agile Certifications preferred;
• Scrum Master Certification preferred.

Supervisory Responsibilities/Direct Reports:

Reports to the Director of IT PMO. The Employee will receive guidance from senior-level Business and Technical Manager(s) and may provide guidance and assistance to lower-level Project Manager(s).

Difficulty of Work:

Employee uses considerable judgment in selecting the most pertinent guidelines to follow. Work is broad in scope and requires in-depth analysis of multiple variables to fit various circumstances of a medium to complex enterprise wide system.

Responsibility:

Employee works closely with higher-level staff and/or management to outline general objectives and boundaries that employee will follow to meet the requirements of the client. Unusual problems or deviations from guidelines or practice are discussed with manager at the discretion of the employee. Work is reviewed for attainment of objectives and compliance with policy and practice.

Personal Work Relationships:

Works withclientExecutive Management, Information Technology Management, Division Management, Systems Users andclientPersonnel, Consultants, Vendors, Contract Staff, Representatives from otherclient, IOT, and any other individual or group involved with the project. The project manager is responsible for monitoring project progress and communicating that progress to management. The project manager consults and is involved in cooperative and non-cooperative problem solving with the project team and other individuals impacted by the automation project.

Skill - Required / Desired - Amount of Experience

• Project management experience - Required - 5 Years
• Experience managing large, complex multi-year projects - Required - 2 Years
• Intermediate knowledge Atlassian Tool Suite - Required - 2 Years
• Intermediate knowledge of Salesforce technology - Required - 2 Years
• Thorough knowledge and experience of PMBOK project management - Required - 2 Years
• Thorough knowledge and experience of Agile Project Management & IT governance methodologies tools and approaches to successful project implementations - Required - 2 Years
• Experience with cost management, benefit analysis, risk management, resource management and change control - Required - 2 Years
• Advance knowledge and experience of Microsoft products (Outlook, SharePoint, Word, Excel, Project and Visio) - Required
• Ability to lead, motivate, encourage and influence others to perform; - Required
• Ability to analyze, produce solutions and solve project issues; - Required
• Ability to build and maintain relationships across business groups; - Required
• Ability to communicate effectively orally and in writing; - Required
• PMP Certification - Highly desired
• Agile Certification - Highly desired
• Scrum Master Certification - Highly desired
• Business Knowledge of IV-D and Child Support Enforcement preferred - Desired
• Experience in state government preferred - Desired

Notes:

Hybrid

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status