Project Manager

Socket.dev; Elgin (SC); On-site; USD 90,000 - 120,000; Full time

Job summary

Socket.dev in the United States (Elgin, SC) seeks a Project Manager to oversee day-to-day activities with the operations team and help grow technical capabilities in this area of the company. The ideal candidate is a self-motivated problem solver who thrives in a fast-paced, high-volume environment.

You will coordinate with customers and senior management, define scopes for larger projects, monitor budgets and reporting, and ensure adherence to safety and policy standards while delivering strong

Qualifications

• Ability to multi-task in fast paced environment.
• Production, reporting, budgeting responsibilities.
• Strong written and verbal communication in English.
• Coordinate with customer Project Manager and internal teams.
• Oversee safety, assets and production policy adherence.

Responsibilities

• Oversee day-to-day activities with the operations team.
• Define scope of work for larger projects and rollouts.
• Provide regular status updates to senior management and customers.
• Manage project reporting and budgeting; monitor financial indicators.
• Coordinate with field staff and management to resolve issues and keep projects on track.

Skills

Project management

Leadership

Communication

Problem solving

Customer service

Microsoft Office

Telecom knowledge

Time management

English proficiency

Education

Bachelor's degree in general business

PMP or CAPM preferred

Job description

Job Summary:

The Project Manager will oversee the day-to-day activities and work closely with the operations team, while helping grow and provide technical expertise in this area of the company. The ideal candidate should be a self-motivated problem solver that’s able to operate in a fast-paced, high volume work environment.

Qualifications

Ability to multi-task in fast paced environment. This includes goal setting, production, reporting, budgeting,efficiently solving customer issues.

Effectively communicate with the Project Manager assigned by the customer.

Efficient communication with the administrative staff within the company.

Show exemplary customer service to customers, corporate leadership, subordinate supervisors and technicians, ability to instill technicians with professional, customer service driven attitude.

Ensure that company policy is adhered to with respect to, but not limited to, safety, assets, production etc.

Oversee business financials and provide reporting to management

Provide customer follow-up for: general inquiries, feedback on ongoing and completed projects as required

Update customers with regular status updates and scope of work changes

Complete regular follow up with local management and field technicians and provide frequent status updates to senior management

Work with customers and senior management to help define a scope of work for larger projects and rollouts

Other duties as assigned

Education:

Bachelor's degree in general business; or a combination of education and work experience along with required skill set

PMP or CAPM preferred

Position Requirements:

• Minimum 5 years’ experience in Project Management

• Excellent written and verbal communication skills and a strong command of the English language is required. Technical Skills:
  • Experience in an operations environment in telecommunications, VoIP, satellite, routers, networking equipment and/or cabling.
  • Experience with telecommunication dispatching and project management
  • Experience working with multiple projects at one time
  • Ability to work with project deadlines, project changes, and the ability to overcome unforeseen project challenges
  • Ability to trouble shoot and solve technical, personnel or other project related issues
  • Working knowledge of Microsoft Office applications

Soft Skills:

• Ability to motivate, lead, teach and train on proper work and safety procedures

• Leadership and negotiation, conflict management, analytical and problem-solving capabilities, strong customer orientation

• Strong business minded consultative approach with focus on profitability and margin

• Working knowledge of business processes, including tender and sales

• Strong financial understanding; ability to interpret project financial indicators and use them as part of the decision-making process

• Work in schedule driven environment, including working efficiently, multi-tasking, meeting stringent deadlines, and achieving project goals

• Strong organizational, interpersonal, verbal and written skills

• Public speaking and presentations skills

• Skills in mentoring and training employees with varying educational backgrounds and aptitudes

Physical Requirements:

• Lift up to 65 lbs. of equipment and tools

• May be required to work long and unpredictable hours

• Travel required up to 50% of the time

• Must be able to pass pre-employment screening that includes background and drug testing