Project Manager

UniTek Global Services, Inc.; Northern (KY, SC); Hybrid; USD 70,000 - 110,000; Full time

Job summary

UniTek Global Services, Inc. is seeking an experienced Project Manager to oversee day-to-day activities and coordinate with the operations team in a fast-paced environment.

The role requires strong communication, leadership, and the ability to define scope for large projects, manage budgets, and deliver regular status updates. Travel up to 50% is expected.

Qualifications

• Minimum 5 years’ experience in Project Management.
• Excellent written and verbal communication skills in English.
• Technical experience in telecommunications, VoIP, satellite, routers and networking equipment.
• Experience with telecommunication dispatching and project management.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Proficient with Microsoft Office applications.
• Willingness to travel up to 50%.

Responsibilities

• Oversee day-to-day project activities and coordinate with the operations team.
• Provide regular status updates to customers and management.
• Define scope of work for larger projects and rollouts.
• Help manage project budgets, production, and reporting.
• Troubleshoot and resolve project-related issues.

Skills

Communication skills

Leadership

Problem-solving

Customer orientation

Negotiation

Mentoring

Education

Bachelor's degree in general business

PMP or CAPM

Tools

Microsoft Office

Job description

The Project Manager will oversee the day-to-day activities and work closely with the operations team, while helping grow and provide technical expertise in this area of the company. The ideal candidate should be a self-motivated problem solver that’s able to operate in a fast-paced, high volume work environment.

Requirements

Ability to multi-task in fast paced environment. This includes goal setting, production, reporting, budgeting,efficiently solving customer issues.

Effectively communicate with the Project Manager assigned by the customer.

Efficient communication with the administrative staff within the company.

Show exemplary customer service to customers, corporate leadership, subordinate supervisors and technicians, ability to instill technicians with professional, customer service driven attitude.

Ensure that company policy is adhered to with respect to, but not limited to, safety, assets, production etc.

Oversee business financials and provide reporting to management

Provide customer follow-up for: general inquiries, feedback on ongoing and completed projects as required

Update customers with regular status updates and scope of work changes

Complete regular follow up with local management and field technicians and provide frequent status updates to senior management

Work with customers and senior management to help define a scope of work for larger projects and rollouts

Other duties as assigned

Education:

Bachelor's degree in general business; or a combination of education and work experience along with required skill set

PMP or CAPM preferred

Position Requirements

• Minimum 5 years’ experience in Project Management
• Excellent written and verbal communication skills and a strong command of the English language is required. Technical Skills:
• Experience in an operations environment in telecommunications, VoIP, satellite, routers, networking equipment and/or cabling.
• Experience with telecommunication dispatching and project management
• Experience working with multiple projects at one time
• Ability to work with project deadlines, project changes, and the ability to overcome unforeseen project challenges
• Ability to trouble shoot and solve technical, personnel or other project related issues
• Working knowledge of Microsoft Office applications

Soft Skills:

• Ability to motivate, lead, teach and train on proper work and safety procedures
• Leadership and negotiation, conflict management, analytical and problem-solving capabilities, strong customer orientation
• Strong business minded consultative approach with focus on profitability and margin
• Working knowledge of business processes, including tender and sales
• Strong financial understanding; ability to interpret project financial indicators and use them as part of the decision‑making process
• Strong organizational, interpersonal, verbal and written skills
• Public speaking and presentations skills
• Skills in mentoring and training employees with varying educational backgrounds and aptitudes

Physical Requirements:

• Lift up to 65 lbs. of equipment and tools
• May be required to work long and unpredictable hours
• Travel required up to 50% of the time
• Must be able to pass pre-employment screening that includes background and drug testing