Project Manager

MV Transportation; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

MV Transportation is seeking a Project Manager for our Charlotte, NC location to lead daily operations and drive the delivery of annual business plans. You will manage customer relations, staff development, fleet maintenance, safety programs, and financial performance in alignment with contract requirements.

The ideal candidate has 5+ years of operations management in transit, 7+ years in management, and strong knowledge of Trapeze scheduling software, plus labor/union negotiations experience

Qualifications

• Minimum of 5 years of operations management experience and 7 years in management/supervisory roles in a transit environment with knowledge of Trapeze scheduling software.
• Labor/union negotiations/expenses expertise.
• Full understanding of dispatch, scheduling, driver recruitment, and safety DOT/FTA compliance.
• Proficiency in MS Office, strong analytical skills, and excellent written and verbal communication; high multitasking ability.

Responsibilities

• Lead and direct daily operations at the assigned location to meet annual business plans.
• Manage customer relations and ensure service delivery aligns with contract requirements.
• Identify, train, and mentor location staff; oversee safety and training programs.
• Oversee maintenance plan and fleet availability to meet service needs.
• Monitor financial metrics; report exceptions and drive corrective actions.
• Support location contract renewals with insights and accurate budgeting.

Skills

Operations management

Transit industry experience

Labor/union negotiations

Dispatch and scheduling

Driver recruitment

DOT and FTA compliance

MS Office

Analytical skills

Written and verbal communication

Multi-tasking

Trapeze scheduling software

Education

College degree or equivalent

Tools

Trapeze scheduling software

MS Office

Job description

Project Manager

Job Locations

US-NC-Charlotte

Regular Full-Time

Overview

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Responsibilities

MV Transportation is seeking a Project Manager for proposed business who will provide support, leadership, and direction to the assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

Job Responsibilities:

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train, and mentor location staff.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensure fleet availability to meet service requirements.
• Oversee safety and training programs, plans and processes to ensure compliance withcompany, contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported, and action plans are developed to ensure the location meets its financial, safety, and operational expectations.
• Implement, promote and adhere to company policies and procedures.
• Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s) contract renewals.
• Create and present location(s) annual budget.

Qualifications

Talent Requirements:

• College degree or equivalent business management experience.
• Management experience required.
• Must have a minimum of (5) five years of comprehensive experience in operations management and a combination of (7) seven years of management or supervisory experience in a transit environment with knowledge of Trapeze scheduling software.
• Must have labor/union(s) negations/expenses expertise.
• Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
• MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
• Additional duties/responsibilities based upon individual contract requirements.

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.